9.2.5. Organizational

Try these first

1. 1.

   What is the first stage of conflict according to the model?

   Hint

   Think about the stage where nothing is said yet.

2. 2.

   Define negotiation in your own words.

   Hint

   It’s a conversation to find common ground.

3. 3.

   What is the definition of conflict?

   • A disagreement between friends.
   • A situation where interests are incompatible.
   • A goal alignment.

   Hint

   Think about when two parties cannot agree.

4. 4.

   Is negotiation a technique used for conflict resolution?

   • True
   • False

   Hint

   Recall what we talked about regarding dialogues aimed at agreements.

5. 5.

   Analyze a workplace scenario where conflict escalated without resolution. What could have been done differently?

   Hint

   Consider the initial attitudes of the parties involved.

6. 6.

   Propose a conflict resolution strategy for an ongoing dispute between two department heads regarding resource allocation.

   Hint

   Think about bringing both sides to the table for discussion.