28.1. Understanding Digital Transformation

Try these first

1. 1.

   What is digital transformation?

   Hint

   Think about how companies are using technology to change.

2. 2.

   Name one key driver of digital transformation.

   Hint

   Consider the technologies that impact businesses today.

3. 3.

   What does digital transformation fundamentally change?

   • Product design
   • Employee roles
   • Business operations
   • Market share

   Hint

   Think about the core aspects of a business.

4. 4.

   Is enhanced customer experience an implication of digital transformation?

   • True
   • False

   Hint

   Consider how businesses aim to please their customers.

5. 5.

   Design a digital transformation strategy for a local bakery wanting to expand its market reach. What key technologies would you leverage?

   Hint

   Consider customer engagement and operational efficiency.

6. 6.

   Critically assess the risks of failing to undergo digital transformation in a banking institution.

   Hint

   Think about competition and user needs in today's market.