Practice Soft Automation (4.2.3) - - test
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Soft Automation

Practice - Soft Automation

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Practice Questions

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Question 1 Easy

What is soft automation?

💡 Hint: Think about how tasks can be automated without physical machines.

Question 2 Easy

Give one example of soft automation.

💡 Hint: Consider how businesses interact with customers online.

4 more questions available

Interactive Quizzes

Quick quizzes to reinforce your learning

Question 1

What is a major benefit of soft automation?

Increased errors
Improved efficiency
Job loss

💡 Hint: Think about what automation is primarily meant to achieve.

Question 2

AI chatbots are commonly used in which area?

Manufacturing
Customer service
Transportation

💡 Hint: Consider where online interactions typically happen.

1 more question available

Challenge Problems

Push your limits with advanced challenges

Challenge 1 Hard

Evaluate the impact of integrating AI chatbots into a customer service department. What changes could occur in employee roles and user satisfaction?

💡 Hint: Consider the before-and-after scenarios.

Challenge 2 Hard

Propose a strategy for a company to manage ethical concerns associated with using AI in soft automation. How should they approach transparency and data privacy?

💡 Hint: Think about the ways companies communicate with their customers.

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