1.1. IT Domain

Try these first

1. 1.

   What is a software application?

   Hint

   Think of any app on your phone.

2. 2.

   Define automation in the IT context.

   Hint

   What does your phone automate for you?

3. 3.

   What does 'automation' refer to in the IT domain?

   • Manual operation
   • Machine-led operations
   • Human-driven processes

   Hint

   Think about how machines can help reduce tasks.

4. 4.

   True or False: Integrating different systems is unnecessary in the IT domain.

   • True
   • False

   Hint

   Consider how different apps work together.

5. 5.

   Design an IT solution for a local bakery to improve order tracking and customer interaction. What considerations would you take into account?

   Hint

   Think of how you would want to track your own orders.

6. 6.

   Evaluate a scenario where an organization implemented automation but ignored stakeholder feedback. What might happen?

   Hint

   Consider the importance of user experience in automation.