20.4. Key Takeaways for BAs from Case Studies

Try these first

1. 1.

   What is dynamic pricing?

   Hint

   Think about how airlines set ticket prices.

2. 2.

   Define stakeholder alignment.

   Hint

   Consider who is involved in a project.

3. 3.

   What is the main focus of BAs in e-commerce?

   • Reducing costs
   • Dynamic pricing and stock validation
   • Customer service improvement

   Hint

   Reflect on the major challenges discussed.

4. 4.

   True or False: In healthcare, BAs only need to focus on patient feedback.

   • True
   • False

   Hint

   Consider all parties involved in healthcare projects.

5. 5.

   In an e-commerce project experiencing high cart abandonment, analyze potential user interface issues and propose changes.

   Hint

   Think about common UI pitfalls that frustrate users.

6. 6.

   Create a strategy for a healthcare BA to manage compliance while implementing a new appointment scheduling system.

   Hint

   Consider the steps that involve stakeholders and regulations.