21.1. E-commerce Domain

Try these first

1. 1.

   Define 'cart abandonment.'

   Hint

   Think about what happens when someone lets items sit in their cart.

2. 2.

   What does SKU stand for?

   Hint

   Consider the unique identifier for products.

3. 3.

   What does 'cart abandonment' measure?

   • Percentage of completed purchases
   • Percentage of products in stock
   • Percentage of users who leave items in cart

   Hint

   Think about users who don't finish their orders.

4. 4.

   True or False: AOV stands for Average Order Value.

   • True
   • False

   Hint

   It's about how much customers spend.

5. 5.

   A retail website notices that 80% of users abandon their carts. Propose a strategy to address this issue and provide a potential outcome if the strategy is implemented.

   Hint

   Think about methods that encourage users to complete their purchases.

6. 6.

   Evaluate how increased fulfillment time affects customer satisfaction and sales performance.

   Hint

   Consider how waiting impacts the customer experience.