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Test your understanding with targeted questions related to the topic.
Question 1
Easy
What is an example of an 'I Statement'?
π‘ Hint: Remember to start with 'I feel...'
Question 2
Easy
Name one key step in conflict resolution.
π‘ Hint: Think about communication techniques.
Practice 4 more questions and get performance evaluation
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What is one of the key steps in conflict resolution?
π‘ Hint: Consider which option promotes effective communication.
Question 2
True or False: Using blame in a conflict can lead to more effective resolutions.
π‘ Hint: Think about how blame impacts relationships.
Solve 1 more question and get performance evaluation
Push your limits with challenges.
Question 1
You are in a team meeting where a colleague is disrupting the discussion with aggressive behavior. How do you handle this situation effectively?
π‘ Hint: Focus on the issue, not the person.
Question 2
Write a response to a colleague who believes you misunderstood their message and is upset. How would you resolve this conflict?
π‘ Hint: Try to validate their feelings while also clarifying your own perspective.
Challenge and get performance evaluation