Communication Skills | Interpersonal Communication by Diljeet Singh | Learn Smarter
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Interpersonal Communication

Interpersonal Communication

Effective interpersonal communication is vital for building healthy relationships and involves the exchange of information and feelings. It emphasizes the importance of trust, empathy, and active listening. Techniques for conflict resolution and feedback are essential for personal growth and stability in relationships.

19 sections

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Sections

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  1. 1
    What Is Interpersonal Communication?

    Interpersonal communication involves the exchange of information and...

  2. 2
    Key Elements Of Effective Interpersonal Communication

    Effective interpersonal communication hinges on active listening, empathy,...

  3. 2.1
    Active Listening

    Active listening is a crucial interpersonal communication skill that...

  4. 2.2

    Empathy is the ability to understand and share the feelings of others,...

  5. 2.3

    Clarity in interpersonal communication ensures that thoughts and feelings...

  6. 2.4

    This section emphasizes the importance of respect in interpersonal...

  7. 2.5
    Non-Verbal Cues

    Non-verbal cues play a pivotal role in interpersonal communication,...

  8. 2.6
    Feedback

    This section explores the importance of feedback in interpersonal...

  9. 3
    Building Rapport And Trust

    Building rapport and trust is essential for fostering deep interpersonal...

  10. 3.1
    Tips To Build Rapport

    Building rapport involves creating a personal connection and trust in...

  11. 3.2
    Building Trust

    Building rapport and trust is essential for effective interpersonal...

  12. 4
    Conflict Resolution

    This section outlines conflict resolution as a crucial skill in...

  13. 4.1
    Conflict Resolution Steps

    This section outlines essential steps for effectively resolving conflicts in...

  14. 5
    Giving And Receiving Feedback

    This section outlines the importance of effective feedback, detailing...

  15. 5.1
    Giving Feedback

    This section explores the essential strategies for giving and receiving...

  16. 5.2
    Receiving Feedback

    Receiving feedback involves actively listening and embracing constructive...

  17. 6
    Assertiveness Vs. Passiveness Vs. Aggressiveness

    This section distinguishes between three key communication styles:...

  18. 6.1
    Style Characteristics

    This section outlines the key characteristics of interpersonal communication...

  19. 7
    Chapter Summary

    This section covers the essentials of interpersonal communication,...

What we have learnt

  • Interpersonal communication is key to building healthy relationships.
  • Rapport and trust are built through empathy, respect, and consistency.
  • Assertiveness helps maintain boundaries while expressing oneself clearly.
  • Conflict and feedback, when handled respectfully, lead to growth and stronger bonds.

Key Concepts

-- Interpersonal Communication
The exchange of information, feelings, and meaning between two or more people through verbal and non-verbal methods.
-- Active Listening
Fully focusing, responding, and remembering what was said during a conversation.
-- Rapport
Creating a connection or sense of understanding with another person.
-- Conflict Resolution
The process of resolving a dispute or disagreement by addressing the issue directly and collaboratively.
-- Assertiveness
Expressing thoughts and needs respectfully while listening actively to others.

Additional Learning Materials

Supplementary resources to enhance your learning experience.