1 - What is Interpersonal Communication?
Enroll to start learning
You’ve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Practice Questions
Test your understanding with targeted questions
Define interpersonal communication in your own words.
💡 Hint: Think about how you exchange information with friends.
List three key elements of effective interpersonal communication.
💡 Hint: Use the acronym AERCC as a clue.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is interpersonal communication?
💡 Hint: Think about the types of communication you use every day.
True or False: Empathy is not important in interpersonal communication.
💡 Hint: Consider why we relate to others' feelings.
3 more questions available
Challenge Problems
Push your limits with advanced challenges
You find yourself in a heated discussion about a project with a colleague. What techniques from conflict resolution can you apply to ensure the dialogue remains constructive?
💡 Hint: Refer back to the steps we discussed earlier in class.
Think of a time when feedback you received made you feel defensive. How could you reframe that feedback situation to use the Sandwich Method effectively?
💡 Hint: Consider how this method can change the tone of your response to feedback.
Get performance evaluation
Reference links
Supplementary resources to enhance your learning experience.