1. What is Interpersonal Communication?

Try these first

1. 1.

   Define interpersonal communication in your own words.

   Hint

   Think about how you exchange information with friends.

2. 2.

   List three key elements of effective interpersonal communication.

   Hint

   Use the acronym AERCC as a clue.

3. 3.

   What is interpersonal communication?

   • A type of written communication.
   • An exchange of information
   • feelings
   • and meaning.
   • Only verbal communication.

   Hint

   Think about the types of communication you use every day.

4. 4.

   True or False: Empathy is not important in interpersonal communication.

   • True
   • False

   Hint

   Consider why we relate to others' feelings.

5. 5.

   You find yourself in a heated discussion about a project with a colleague. What techniques from conflict resolution can you apply to ensure the dialogue remains constructive?

   Hint

   Refer back to the steps we discussed earlier in class.

6. 6.

   Think of a time when feedback you received made you feel defensive. How could you reframe that feedback situation to use the Sandwich Method effectively?

   Hint

   Consider how this method can change the tone of your response to feedback.