Communication Skills | Listening Skills by Diljeet Singh | Learn Smarter
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Listening Skills

Effective listening is an intentional act that involves understanding and responding to speakers. It encompasses various forms, such as active listening, empathetic listening, and critical listening, while also identifying and overcoming barriers. Skill improvement can enhance communication, foster relationships, and reduce misunderstandings.

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Sections

  • 4

    Listening Skills

    This section explores the distinction between hearing and listening, outlines the different types of listening, identifies barriers to effective listening, and provides techniques to improve listening skills.

    Learning Practice

  • 4.1

    Learning Objectives

    This section outlines the core learning objectives related to listening skills, distinguishing between hearing and listening, and identifying barriers to effective listening.

    Learning Practice

  • 4.2

    Hearing Vs. Listening

    Hearing is a passive act, while listening involves active engagement and understanding of sound.

    Learning Practice

  • 4.2.1

    Hearing

    This section differentiates between hearing and listening, introducing various types of listening and barriers to effective listening.

    Learning Practice

  • 4.2.2

    Listening

    This section covers the essential differences between hearing and listening, types of listening, barriers to effective listening, and techniques to enhance listening skills.

    Learning Practice

  • 4.3

    Types Of Listening

    This section explores the different types of listening, including active, empathetic, and critical listening, highlighting their significance in effective communication.

    Learning Practice

  • 4.3.1

    Active Listening

    Active listening is a conscious effort to fully engage with a speaker, ensuring understanding through active feedback.

    Learning Practice

  • 4.3.2

    Empathetic Listening

    Empathetic listening is a vital communication skill that focuses on understanding the speaker's emotions and perspective.

    Learning Practice

  • 4.3.3

    Critical Listening

    Critical listening is the process of evaluating the logic and reasoning behind a message, often important in discussions and decision-making.

    Learning Practice

  • 4.4

    Barriers To Effective Listening

    Effective listening is hindered by various barriers that can be physical, psychological, emotional, linguistic, and cultural.

    Learning Practice

  • 4.5

    Signs Of Poor Listening

    This section highlights the key signs of poor listening behaviors that hinder effective communication.

    Learning Practice

  • 4.6

    Techniques To Improve Listening Skills

    This section outlines practical techniques to enhance listening skills, emphasizing active engagement and responsiveness.

    Learning Practice

  • 4.7

    Activity: Active Listening Practice

    The Active Listening Practice section emphasizes the importance of engaging fully with a speaker to enhance communication.

    Learning Practice

  • 4.8

    Chapter Summary

    This section emphasizes the importance of distinguishing between hearing and listening, exploring active and empathetic listening while tackling barriers to effective communication.

    Learning Practice

References

Chapter 4_ Listening Skills.pdf

Class Notes

Memorization

What we have learnt

  • Listening is a conscious, i...
  • Active and empathetic liste...
  • Barriers can be physical, e...

Final Test

Revision Tests