Introduction to Communication
Communication is fundamental for building relationships and improving productivity. It encompasses verbal, non-verbal, written, and visual types, each with distinct characteristics. The communication process involves various elements including sender, message, and feedback, but is often hindered by barriers such as emotional and technological challenges. Strategies to overcome these barriers enhance effective communication outcomes.
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Sections
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1.2Definition And Importance Of Communication
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1.3Types Of Communication
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1.4The Communication Process
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1.5Barriers To Effective Communication
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1.6Chapter Summary
What we have learnt
- Communication is vital for connection, collaboration, and clarity.
- There are four key types: verbal, non-verbal, written, and visual.
- Effective communication follows a process and is prone to various barriers.
- Awareness and active effort help reduce these barriers and improve outcomes.
Key Concepts
- -- Communication
- The process of exchanging information, ideas, thoughts, feelings, and messages between individuals or groups through various methods.
- -- Verbal Communication
- Communication through spoken words, where tone, clarity, and vocabulary significantly impact the message.
- -- NonVerbal Communication
- Communication that occurs through body language, gestures, and facial expressions, often revealing true emotions.
- -- Communication Process
- The sequence of steps in communication: Sender → Message → Encoding → Channel → Receiver → Decoding → Feedback → Noise.
- -- Barriers to Communication
- Obstacles that hinder effective communication, including physical, language, emotional, cultural, perceptual, and technological barriers.
Additional Learning Materials
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