5. Giving and Receiving Feedback

Try these first

1. 1.

   What is the Sandwich Method?

   Hint

   Think about how you would soften criticism.

2. 2.

   Why is active listening important during feedback?

   Hint

   Consider what happens when you don’t listen.

3. 3.

   What does the Sandwich Method involve?

   • Positive → Constructive → Positive
   • Constructive → Positive → Negative
   • Negative → Constructive → Positive

   Hint

   Think of how best to deliver tough news.

4. 4.

   True or False: Being specific in feedback can help the receiver understand what behavior needs changing.

   • True
   • False

   Hint

   Consider how vague feedback feels.

5. 5.

   You received feedback that you strongly disagree with. How do you respond constructively?

   Hint

   Think about how you feel initially and how to process it positively.

6. 6.

   A colleague is struggling after receiving feedback. They seem upset and defensive. How would you approach them to help?

   Hint

   Consider their emotional state and how to foster a supportive environment.