Practice Conflict Resolution Steps - 4.1 | Interpersonal Communication | Communication Skills
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

Define conflict in one sentence.

πŸ’‘ Hint: Think of a situation where people have different opinions.

Question 2

Easy

What is active listening?

πŸ’‘ Hint: It involves paying attention without interrupting.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

Which of the following is NOT a step in conflict resolution?

  • Stay calm
  • Blame the other person
  • Listen without interrupting

πŸ’‘ Hint: Think about the positive steps for resolution.

Question 2

True or False: Active listening involves interrupting the speaker to clarify points.

  • True
  • False

πŸ’‘ Hint: Consider the meaning of 'active' in this context.

Solve 2 more questions and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Imagine you are mediating a conflict between two friends who disagree on a group project. Describe how you would guide them using the conflict resolution steps.

πŸ’‘ Hint: Consider how you can create a safe space for both friends to express themselves.

Question 2

Analyze a conflict situation you've experienced. How might focusing on the issue instead of personal attributes have changed the outcome?

πŸ’‘ Hint: Think about past conflicts and what triggered emotional responses.

Challenge and get performance evaluation