5.5.2. Purpose

Try these first

1. 1.

   What does written communication provide that verbal communication cannot?

   Hint

   Think about how documents can be saved and referred to later.

2. 2.

   List two types of written communication.

   Hint

   Consider different contexts like business or casual.

3. 3.

   What is a key advantage of written communication?

   • It can be misunderstood
   • It provides clarity
   • It’s always informal

   Hint

   Consider what makes writing distinct from speaking.

4. 4.

   True or False: Poor grammar has no effect on the professionalism of written communication.

   • True
   • False

   Hint

   Think about how errors can change perceptions.

5. 5.

   Develop a memo announcing a new policy in your workplace. Focus on clarity, structure, and professionalism.

   Hint

   Structure it with clear headings and concise information.

6. 6.

   Critique a poorly written email you received lately. Identify specific aspects that require improvement regarding tone, clarity, and structure.

   Hint

   Focus on specific examples that demonstrate best practices.