18.5 - Case Studies
Enroll to start learning
You’ve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Practice Questions
Test your understanding with targeted questions
What does customer churn refer to?
💡 Hint: Think about the customers a company loses.
What type of model can be used to predict customer retention?
💡 Hint: These models sort data into categories.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is customer churn?
💡 Hint: Think about the customers they lose.
Which technique was used to identify fraudulent transactions in the last case study?
💡 Hint: It involves spotting irregularities.
1 more question available
Challenge Problems
Push your limits with advanced challenges
A telecom company developed a model to predict whether a customer would leave. Discuss how they might use this information to build loyalty programs.
💡 Hint: Consider who is at risk of leaving.
Critique the advantages and disadvantages of using linear programming in inventory management decisions.
💡 Hint: Think about the models and data quality.
Get performance evaluation
Reference links
Supplementary resources to enhance your learning experience.