2.2. Ticket Counters and Information Booths

Try these first

1. 1.

   What is the recommended height for accessible ticket counters?

   Hint

   Think about the height of an average desk.

2. 2.

   What technology helps visually impaired people at kiosks?

   Hint

   This technology guides users through audio.

3. 3.

   What is the height of accessible ticket counters recommended?

   • 700 mm
   • 760 mm
   • 800 mm

   Hint

   It's a specific range designed for wheelchair users.

4. 4.

   True or False: Digital kiosks for ticketing should support voice output.

   • True
   • False

   Hint

   Think about user-friendliness.

5. 5.

   Design an accessible ticket counter for a new railway station. List all features that enhance accessibility for persons with disabilities.

   Hint

   Think about technology that serves various accessibility needs.

6. 6.

   Critique an existing ticket counter design and suggest three comprehensive changes to enhance its accessibility.

   Hint

   Consider all users, including those with permanent and temporary disabilities.