14.2. Two Dimensions of Trust: Intention vs Competence

Try these first

1. 1.

   What does intention refer to?

   Hint

   Think about why people do what they do.

2. 2.

   Can a person with good intentions cause harm?

   Hint

   Consider how advice from an unqualified person can affect others.

3. 3.

   What is 'intention' in the context of trust?

   • A person's feelings of goodwill
   • The ability to perform a task
   • The outcome of an action

   Hint

   Focus on what motivates people to help others.

4. 4.

   True or False: A competent person who acts with selfish intent can maintain trust.

   • True
   • False

   Hint

   Consider the importance of integrity in relationships.

5. 5.

   Evaluate a scenario where a skilled engineer fails due to lack of intention in their actions. What are the implications for the project?

   Hint

   Think about workplace dynamics and team morale.

6. 6.

   Propose a plan for a team where trust has been compromised due to mixed low intention and low competence. What steps should be taken to rebuild it?

   Hint

   Consider both personal accountability and strategic steps.