The chapter outlines the concept of the business environment, defining it as the external factors affecting a business's operations and performance, which can be internal or external. It emphasizes the importance of understanding these factors for decision-making, identifying opportunities and threats, and adapting to changes. Further, the chapter categorizes the business environment into internal and external components, noting their characteristics and impacts on business operations.
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Term: Business Environment
Definition: The external and internal factors that impact the operations and performance of a business.
Term: Internal Environment
Definition: Factors within the organization that affect its operations, such as organizational structure and employee performance.
Term: External Environment
Definition: Factors outside the organization that affect operations but are beyond its control.
Term: Environmental Scanning
Definition: The process of continuously monitoring and analyzing the business environment to identify potential opportunities and threats.