2.4.1.2 - External Communication
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Practice Questions
Test your understanding with targeted questions
Identify two types of external communication.
💡 Hint: Think about common written forms used in businesses.
What is the first component of a business letter?
💡 Hint: Which address goes at the top of the letter?
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Interactive Quizzes
Quick quizzes to reinforce your learning
What is the definition of external communication?
💡 Hint: Think about who the communication is directed to.
True or False: A subject line is optional in a business letter.
💡 Hint: Consider the impact of providing clear information upfront.
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Challenge Problems
Push your limits with advanced challenges
You need to draft a business email to follow up on a previous inquiry about a product. What should you include to ensure clarity and professionalism?
💡 Hint: Consider the structure of a formal business letter, even though it's an email.
Reflect on a time when poor external communication affected a situation you were involved in. Analyze what went wrong and propose a solution for better future communication.
💡 Hint: Think about how clear guidelines and follow-ups could have changed the outcome.
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