2.5.2 - Written Communication
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Practice Questions
Test your understanding with targeted questions
What is an enquiry letter used for?
💡 Hint: What type of letter do you use when needing details?
List two types of business correspondence.
💡 Hint: Think of letters related to transactions.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What is the primary purpose of an enquiry letter?
💡 Hint: Think of what you do when you have questions.
True or False: Correctness is not important in written communication.
💡 Hint: How would incorrect facts or grammar impact a letter?
1 more question available
Challenge Problems
Push your limits with advanced challenges
Draft a formal complaint letter addressing poor service received from a restaurant, adhering to proper business format.
💡 Hint: Using the right format and tone is crucial.
Analyze a poorly written email. Identify at least three areas needing improvement for clarity and professionalism.
💡 Hint: Consider how a recipient might perceive the email.
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