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Understanding the functioning of a commercial organization involves recognizing the roles of different departments working cohesively to meet business objectives. Key areas encompass production, marketing, finance, human resources, and customer service, which all contribute significantly to the success of the business. The importance of coordination among these areas ensures efficiency, productivity, and the achievement of organizational goals.
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References
capp9-2.pdfClass Notes
Memorization
What we have learnt
Final Test
Revision Tests
Term: Production
Definition: The process of converting raw materials into finished goods.
Term: Marketing and Sales
Definition: The function responsible for promoting and selling products while conducting market research.
Term: Finance and Accounts
Definition: Department managing financial operations, budgeting, and record-keeping.
Term: Human Resources (HR)
Definition: Handles employee-related functions such as recruitment and training.
Term: Customer Service
Definition: Manages customer feedback and after-sales service.