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Business communication is vital for effective information exchange within and outside an organization, promoting efficiency, coordination, and decision-making. Various types of communication, such as internal, external, formal, informal, verbal, written, and non-verbal, play important roles in business contexts. Awareness of barriers to effective communication is crucial, as well as adhering to guidelines that enhance clarity and understanding among stakeholders.
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capp9-3.pdfClass Notes
Memorization
What we have learnt
- Business communication is e...
- Different types and mediums...
- Recognizing and overcoming ...
Final Test
Revision Tests
What we have learnt
- Business communication is essential for achieving organizational goals through effective information exchange.
- Different types and mediums of communication serve distinct purposes in business operations.
- Recognizing and overcoming barriers to effective communication is important for fostering a productive working environment.
Key Concepts
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Term: Business Communication
Definition: The exchange of information in a professional setup aimed at achieving business objectives.
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Term: Types of Communication
Definition: Categories of communication that include internal, external, formal, informal, verbal, written, and non-verbal.
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Term: Mediums of Communication
Definition: Formats used for conveying messages such as face-to-face, email, reports, and video conferencing.
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Term: Barriers to Communication
Definition: Factors that impede effective communication, like language differences, technical issues, and lack of feedback.
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Term: Guidelines for Effective Communication
Definition: Best practices for ensuring effective communication, including clarity, politeness, and active listening.