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Test your understanding with targeted questions related to the topic.
Question 1
Easy
Define courtesy in your own words.
π‘ Hint: Think of how you feel when someone is polite to you.
Question 2
Easy
Give two examples of courteous behavior in communication.
π‘ Hint: Consider daily conversations you have.
Practice 4 more questions and get performance evaluation
Engage in quick quizzes to reinforce what you've learned and check your comprehension.
Question 1
What does courtesy in communication imply?
π‘ Hint: Think about how you feel when someone is rude.
Question 2
True or False: Tone does not affect the effectiveness of communication.
π‘ Hint: Consider how tone changes the meaning of a statement.
Solve 1 more question and get performance evaluation
Push your limits with challenges.
Question 1
Construct a scenario where an employee respectfully disagrees with their manager's feedback, emphasizing courtesy.
π‘ Hint: Remember to use polite language and focus on solutions.
Question 2
Evaluate a recent experience where you felt courtesy was lacking; suggest actionable ways that could have improved the interaction.
π‘ Hint: Reflect on your feelings during the interaction.
Challenge and get performance evaluation