Consideration - 3.7.7 | 3. Communication in Commercial Organizations | ICSE 9 Commercial Studies
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Consideration

3.7.7 - Consideration

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Interactive Audio Lesson

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Understanding Consideration

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Teacher
Teacher Instructor

Today, we’re discussing the critical principle of consideration in communication. Can anyone tell me what consideration might mean in this context?

Student 1
Student 1

Is it about thinking of the other person when we communicate?

Teacher
Teacher Instructor

Exactly! Consideration is about keeping the recipient's perspective in mind. This includes their background, emotions, and even their biases. Why do you think this is important?

Student 2
Student 2

If we don’t consider their feelings, they might misunderstand us.

Teacher
Teacher Instructor

Right! Being considerate leads to more effective communication. Let's remember this with the acronym *CARE* - Communicate, Acknowledge, Respect, and Empathize. This can help us remember the key aspects of consideration.

Application of Consideration

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Teacher
Teacher Instructor

We talked about how consideration is crucial. Can you think of a situation at school or home where consideration matters when you communicate?

Student 3
Student 3

When giving feedback to a friend, I should be careful about how I word it.

Teacher
Teacher Instructor

Exactly! Tailoring your feedback based on their feelings is a great example. How does this impact the relationship?

Student 4
Student 4

It helps maintain a good relationship since I’m being thoughtful.

Teacher
Teacher Instructor

Yes! Remember, consideration builds trust, and trust is critical in communication. Let’s always apply this in our interactions!

Challenges in Consideration

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Teacher
Teacher Instructor

Now, let’s talk about challenges. What do you think can prevent someone from being considerate while communicating?

Student 1
Student 1

Sometimes we might be too quick to respond without thinking about the other person's views.

Teacher
Teacher Instructor

That's very true! Impatience can lead us to overlook consideration. What might be another challenge?

Student 2
Student 2

Lack of knowledge about the other person's background could be another issue.

Teacher
Teacher Instructor

Exactly! A lack of familiarity may lead to communication that feels disrespectful or out of touch. Understanding and awareness are crucial.

Introduction & Overview

Read summaries of the section's main ideas at different levels of detail.

Quick Overview

Consideration in effective communication emphasizes understanding and catering to the receiver's perspective.

Standard

The concept of consideration highlights the importance of taking into account the receiver's needs, background, and situation when communicating. This ensures messages are well-received and enhances mutual understanding in commercial organizations.

Detailed

Detailed Summary

In the realm of effective communication, the principle of consideration plays a pivotal role. It involves understanding the receiver’s perspective to ensure that the message is tailored specifically to their needs, preferences, and interpretation. When communicating in a commercial environment, it's essential to evaluate the components of the audience, such as their background, possible biases, and emotional state, as these factors significantly influence how messages are received and interpreted. This ensures that communication is not only effective in delivering the intended message but also fosters good relationships and minimizes misunderstandings, which can lead to improved organizational functioning.

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Communication in Commercial Organisation || Class 9 ICSE PROJECT

Audio Book

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Understanding Consideration

Chapter 1 of 3

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Chapter Content

Consideration – Keep the receiver’s perspective in mind

Detailed Explanation

Consideration in communication refers to the practice of viewing the situation from the receiver's viewpoint. This means recognizing their feelings, expectations, and background. It helps ensure that the message is delivered effectively and is likely to be well-received. This principle encourages communicators to adjust their messages based on who they are communicating with.

Examples & Analogies

Imagine you are explaining a new project to your team. If you come from a technical background and your team members are not as familiar with the technical terms, you would want to consider their level of understanding. Using simpler language and providing relevant contexts can help ensure that everyone grasps the information effectively. It's similar to teaching a child how to ride a bike: you wouldn't just throw them on and expect them to know how; you would explain things in a way that they understand.

Importance of Consideration

Chapter 2 of 3

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Chapter Content

Consideration is essential for effective communication as it fosters understanding and collaboration.

Detailed Explanation

When communicators practice consideration, it often leads to more effective and productive interactions. This mindfulness helps in creating a rapport with the audience, as they feel valued and understood. By tailoring communication to fit the receiver's perspective, the likelihood of misunderstandings is reduced, and a cooperative environment is promoted.

Examples & Analogies

Think about a teacher explaining a difficult topic in class. If the teacher considers that students may be struggling to understand, they might rephrase their explanations, use visual aids, or provide examples that relate to students' lives. This way, students feel more engaged and are more likely to understand and retain the information.

Application of Consideration

Chapter 3 of 3

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Chapter Content

In practical situations, applying consideration enhances both personal and professional communication.

Detailed Explanation

Applying consideration in communication can be done by actively listening to the receiver, asking for feedback, and making adjustments as necessary. This practice can significantly improve the quality of discussions, negotiations, and even written communications. When communicators actively demonstrate consideration, it can lead to strengthened relationships and better outcomes.

Examples & Analogies

Consider a manager who is conducting a performance review. If the manager approaches the conversation with the employee's perspective in mind—acknowledging their achievements and understanding their concerns—they are more likely to inspire motivation and a desire for improvement. This situation illustrates how being considerate in communication can yield better responses from others.

Key Concepts

  • Consideration: The importance of keeping the receiver's viewpoint in the communication process for effective interactions.

  • Empathy: Understanding and addressing the emotional state of the receiver to facilitate better communication.

Examples & Applications

When providing constructive feedback, considering the recipient’s feelings can lead to improved relationships and better acceptance.

In a team meeting, paying attention to a colleague's cultural background may inform how you communicate your ideas.

Memory Aids

Interactive tools to help you remember key concepts

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Rhymes

When you speak, think rather quick, Is their mood good or sick?

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Stories

This story illustrates the importance of considering emotions.

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Memory Tools

These steps guide us to consider others.

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Acronyms

C.A.R.E – Communicate, Acknowledge, Respect, Empathize.

Flash Cards

Glossary

Consideration

The principle of keeping the receiver’s perspective in mind while communicating to enhance understanding and effectiveness.

Perspective

The standpoint from which someone sees and interprets information.

Reference links

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