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Commercial organizations operate by dividing responsibilities into specialized departments to achieve efficient functioning. These departments, including Production, Marketing, Finance, Human Resources, Purchase, Research and Development, and Customer Service, each have distinct roles that contribute to the overall success of the business. Effective coordination among departments is vital for their seamless operation and to meet organizational objectives.
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References
ca9-2.pdfClass Notes
Memorization
What we have learnt
Revision Tests
Term: Departmentalization
Definition: The process of dividing an organization into distinct sections or departments, each handling specific functions and responsibilities.
Term: Coordination
Definition: The organization and management of interdependence among the various departments to ensure efficient operation.
Term: Production Department
Definition: The department responsible for converting raw materials into finished products through planning and quality control.
Term: Marketing Department
Definition: The department that focuses on promoting and selling products, bridging the gap between producers and consumers.
Term: Finance Department
Definition: The department focused on managing financial activities including budgeting, funding, and maintaining financial records.
Term: Human Resource Department
Definition: The department that deals with recruitment, employee welfare, and development to build a skilled workforce.
Term: Purchase Department
Definition: The department that procures necessary materials and equipment, ensuring timely delivery and quality.
Term: Research and Development Department
Definition: The department that innovates and improves products and processes, focusing on technological advancements.
Term: Customer Service Department
Definition: The department responsible for addressing customer queries and complaints to enhance satisfaction.