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4. Consumer Awareness

Consumer awareness is crucial for making informed decisions while purchasing goods and services. It encompasses the rights and responsibilities of consumers, aiming to protect them from exploitation and promote fair trade. The chapter also highlights the legal framework provided by the Consumer Protection Act, along with various organizations that work towards consumer rights advocacy.

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Sections

  • 4

    Consumer Awareness

    Consumer awareness involves understanding rights and responsibilities essential for making informed purchasing decisions.

    Learning Practice

  • 4.1

    Introduction

    Consumer awareness is the understanding of rights, responsibilities, and available remedies when purchasing goods or services.

    Learning Practice

  • 4.2

    Who Is A Consumer?

    A consumer is an individual who purchases goods or services for personal use, not for resale.

    Learning Practice

  • 4.3

    Need For Consumer Awareness

    Consumer awareness is crucial for protecting consumers from exploitation and ensuring they make informed decisions when purchasing goods or services.

    Learning Practice

  • 4.4

    Consumer Rights

    Consumer rights protect individuals from exploitation and ensure they receive transparency and fairness when purchasing goods and services.

    Learning Practice

  • 4.5

    Consumer Responsibilities

    This section outlines the key responsibilities consumers hold to ensure they are informed and protected while making purchases.

    Learning Practice

  • 4.6

    Common Unfair Trade Practices

    This section discusses various unfair trade practices that exploit consumers.

    Learning Practice

  • 4.7

    Consumer Protection Act (Cpa), 2019

    The Consumer Protection Act, 2019 establishes a legal framework to safeguard consumer rights and resolve disputes.

    Learning Practice

  • 4.8

    Consumer Organizations And Agencies

    This section outlines different consumer organizations and agencies that work to protect consumer rights and spread awareness.

    Learning Practice

  • 4.9

    Methods Of Spreading Consumer Awareness

    This section discusses various methods through which consumer awareness can be spread, highlighting the role of mass media, educational campaigns, government initiatives, and workshops.

    Learning Practice

References

eca9-4.pdf

Class Notes

Memorization

What we have learnt

  • Consumers possess specific ...
  • Consumer responsibilities a...
  • The Consumer Protection Act...

Final Test

Revision Tests

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