11.7.2. Technostructural Interventions

Try these first

1. 1.

   What is job redesign?

   Hint

   Think about how job responsibilities might change.

2. 2.

   Define Total Quality Management.

   Hint

   Consider the focus on quality improvement.

3. 3.

   What is the main focus of technostructural interventions?

   • Enhancing Sales
   • Improving Technology and Structure
   • Employee Training

   Hint

   Consider the components that alter how an organization operates.

4. 4.

   True or False: Job redesign involves changing a job's responsibilities.

   • True
   • False

   Hint

   Think about changes in tasks and roles.

5. 5.

   Consider a scenario where a company has recently implemented a total quality management program. Discuss its potential impacts on organizational culture and employee morale.

   Hint

   Focus on how TQM principles can encourage a shared sense of ownership and responsibility.

6. 6.

   Analyze a real or hypothetical case where process re-engineering failed. Identify the reasons behind this failure and suggest possible solutions.

   Hint

   Explore how human factors can impact the success of technical changes.