11.3.1. Unfreezing

Try these first

1. 1.

   What does the term 'unfreezing' refer to in change management?

   Hint

   Think about the first step in a three-step model.

2. 2.

   Name one reason why people resist change.

   Hint

   Reflect on human reactions to uncertainty.

3. 3.

   What is the first stage of the change management process?

   • Unfreezing
   • Changing
   • Refreezing

   Hint

   It's about preparing to accept change.

4. 4.

   True or False: Resistance to change is always a negative response.

   • True
   • False

   Hint

   Consider how resistance can be constructive.

5. 5.

   Design a scenario where an organization is facing resistance to a major change. Describe how you would unfreeze the organization to prepare for implementing the change.

   Hint

   Consider the context and the fears employees might have.

6. 6.

   Critically analyze a past organizational change initiative that failed. What role did unfreezing play in that failure, and how could it have been improved?

   Hint

   Reflect on real-world examples and identify missing elements.