13.3.3. Based on Formality

Try these first

1. 1.

   Define formal communication.

   Hint

   Think of channels that are official, like emails and memos.

2. 2.

   What is an example of informal communication?

   Hint

   Consider conversations that happen outside of formal meetings.

3. 3.

   What type of communication involves structured channels?

   • Formal
   • Informal
   • Both

   Hint

   Think about emails and reports.

4. 4.

   True or False: Informal communication can aid in building workplace relationships.

   • True
   • False

   Hint

   Consider how teams often bond casually.

5. 5.

   Create a scenario in a workplace where both formal and informal communication are essential. Discuss how each type contributes to productivity.

   Hint

   Think about the interactions during meetings versus casual conversations.

6. 6.

   Design a strategy to improve informal communication in a workplace lacking it while maintaining the necessary formal structure.

   Hint

   Consider how to foster a space for informal interactions.