13. Communication in Organizations
Effective communication is essential in organizations as it facilitates coordination, decision-making, and motivation among employees. Various types of communication exist, including verbal and non-verbal, and each has its own barriers and challenges, particularly when considering technological advancements and cultural differences. Understanding the various aspects of communication—inclusive of leadership and ethics—equips individuals to drive innovation and collaboration in organizational contexts.
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What we have learnt
- Communication is vital for organizational efficiency and morale.
- Barriers to effective communication can arise from semantics, psychology, and technology.
- Leaders must be adept communicators to inspire and guide their teams.
Key Concepts
- -- Communication Process
- Involves elements like sender, message, channel, and receiver, essential for effective interaction.
- -- Types of Communication
- Includes various forms such as verbal, non-verbal, formal, and informal communication.
- -- Barriers to Communication
- Factors that obstruct or distort communication, such as semantic, psychological, and physical barriers.
- -- CrossCultural Communication
- Involves adapting communication styles to suit cultural differences in a global organizational context.
- -- Ethics in Communication
- Involves respecting confidentiality, ensuring honesty, and maintaining professionalism in all forms of communication.
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