13.8. Communication and Leadership

Try these first

1. 1.

   What does effective communication help a leader achieve?

   Hint

   Think about motivation and clarity.

2. 2.

   Define assertive communication.

   Hint

   Think of it as a balance between passivity and aggression.

3. 3.

   What is the primary purpose of effective communication in leadership?

   • To control team members
   • To convey vision and goals
   • To entertain the team

   Hint

   Consider what leaders need to do in guiding their teams.

4. 4.

   True or False: Assertive communication can help resolve conflicts.

   • True
   • False

   Hint

   Think about how open dialogue helps.

5. 5.

   As a leader, you face a situation where two team members strongly disagree on a project approach. Outline a communication strategy using the C.A.L.M. model to mediate this conflict.

   Hint

   Use the steps to your advantage.

6. 6.

   You need to present a challenging change to your team that may not be well-received. How can you use storytelling to enhance your communication strategy?

   Hint

   Think of the emotional impact a good story can have.