3. Managerial Roles and Skills
Management requires a dynamic approach where managers play various roles and apply essential skills aligned with organizational goals and individual team needs. This chapter highlights the roles identified by Henry Mintzberg, including interpersonal, informational, and decisional roles, as well as the key managerial skills necessary for effective performance at different management levels. Additionally, it addresses the expanding skill set required in modern managerial environments, particularly in technology-driven industries.
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Sections
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What we have learnt
- Managers play different roles based on situational demands including interpersonal, informational, and decisional roles.
- Essential managerial skills include technical expertise, human relations, and conceptual thinking, with additional skills such as emotional intelligence becoming increasingly important.
- Developing managerial skills is crucial for students and early-career engineers to prepare for effective leadership and collaboration in their future careers.
Key Concepts
- -- Managerial Roles
- The duties or functions played by a manager, categorized as interpersonal, informational, and decisional roles.
- -- Managerial Skills
- Competencies required to perform managerial roles effectively, including technical, human, and conceptual skills.
- -- Emotional Intelligence
- The ability to recognize and regulate one's emotions and understand others' emotions, enhancing managerial effectiveness.
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