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Management requires a dynamic approach where managers play various roles and apply essential skills aligned with organizational goals and individual team needs. This chapter highlights the roles identified by Henry Mintzberg, including interpersonal, informational, and decisional roles, as well as the key managerial skills necessary for effective performance at different management levels. Additionally, it addresses the expanding skill set required in modern managerial environments, particularly in technology-driven industries.
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References
Chapter_3_Manage.pdfClass Notes
Memorization
What we have learnt
Final Test
Revision Tests
Term: Managerial Roles
Definition: The duties or functions played by a manager, categorized as interpersonal, informational, and decisional roles.
Term: Managerial Skills
Definition: Competencies required to perform managerial roles effectively, including technical, human, and conceptual skills.
Term: Emotional Intelligence
Definition: The ability to recognize and regulate one's emotions and understand others' emotions, enhancing managerial effectiveness.