21.3.1. Common Jargon

Try these first

1. 1.

   What does SKU stand for?

   Hint

   Think about product identification.

2. 2.

   What is the Cash on Delivery payment method?

   Hint

   Consider how it affects online purchasing.

3. 3.

   What does Cart Abandonment refer to?

   • When a user completes a purchase
   • When a user leaves items in the cart
   • When a user checks out without items

   Hint

   It relates to shopping behaviors.

4. 4.

   Is AOV important in E-commerce?

   • True
   • False

   Hint

   Consider the profitability aspect.

5. 5.

   A customer frequently abandons their cart on your online retail site. Propose at least three strategies to reduce cart abandonment.

   Hint

   Think about customer behavior motivations.

6. 6.

   How might a high No-Show rate impact a healthcare facility's operations? Suggest two potential ways to address this issue.

   Hint

   Consider the financial implications and patient communication.