Professional Courses
Industry-relevant training in Business, Technology, and Design to help professionals and graduates upskill for real-world careers.
Categories
Interactive Games
Fun, engaging games to boost memory, math fluency, typing speed, and English skillsβperfect for learners of all ages.
Typing
Memory
Math
English Adventures
Knowledge
Enroll to start learning
Youβve not yet enrolled in this course. Please enroll for free to listen to audio lessons, classroom podcasts and take practice test.
Interactive Audio Lesson
Listen to a student-teacher conversation explaining the topic in a relatable way.
Understanding the Defect Report Template
Unlock Audio Lesson
Signup and Enroll to the course for listening the Audio Lesson
Today, we're going to discuss the Defect Report Template. Can anyone tell me what a defect is?
Isn't it something that doesn't work as expected in software?
Exactly! A defect is a deviation from expected behavior. Now, what do you think is crucial to document about a defect?
Maybe a summary or title?
Good point! The summary is indeed important. Letβs go through the template fields: The first is the Defect ID which uniquely identifies each defect.
So itβs like a tracking number?
Exactly, think of it like tracking your packages! Next, we have the description, which outlines the steps to reproduce the defect.
What if thereβs no unique ID?
Without a unique ID, it would be challenging to refer back to a defect. Always remember: **DID** β Document, Identify, Define.
Letβs summarize: A defect report must contain an ID, summary, and clear descriptions for clarity.
Severity and Priority in Defect Reports
Unlock Audio Lesson
Signup and Enroll to the course for listening the Audio Lesson
Now letβs talk about severity and priority. Who can explain the difference?
Severity is how much it affects functionality, right?
Correct! Severity indicates how critical the defect is. And what about priority?
Priority is about how quickly it needs to be fixed?
Exactly! A defect might be severe but low priority if it wonβt be encountered often. Remember: **SP** β Severity is actual, Priority is needed!
Can a high severity defect be low priority?
Yes, definitely! An example is a bug in an admin tool that's rarely used.
Got it! So, severity and priority give different perspectives.
Exactly right! Let's wrap up: severity is about impact, while priority is about urgency.
Documenting Defect Reproduction Steps
Unlock Audio Lesson
Signup and Enroll to the course for listening the Audio Lesson
Next, we'll discuss the steps to reproduce the defect. Why do we need detailed steps?
To make it easy for developers to see the issue?
Exactly! Detailed steps ensure that the person fixing the defect knows where to start. What might happen if they are vague?
They might not be able to reproduce the bug correctly!
Right! Letβs always remember: **CLR** β Clarity Leads Resolution! Can someone give an example of good reproduction steps?
1. Go to the login page, 2. Enter wrong credentials, 3. Click Login.
Perfect! Clear and simple. To summarize, detailed reproduction steps are critical for quick resolution.
Status and Evidence in Defect Reports
Unlock Audio Lesson
Signup and Enroll to the course for listening the Audio Lesson
Finally, letβs discuss the status and any screenshots. Why are these important in a defect report?
The status shows what has been done with the defect.
Exactly! It helps track progress. What about including screenshots?
Screenshots help illustrate the issue visually!
Perfect! Visual evidence can quickly clarify the problem. Think of it as the phrase: **SSE** β Status Shows Evidence! Let's summarize this section: Proper status tracking and visual evidence are crucial for effective defect reports.
Introduction & Overview
Read a summary of the section's main ideas. Choose from Basic, Medium, or Detailed.
Quick Overview
Standard
This section outlines the components of a Defect Report Template, highlighting the importance of each field in capturing details about software defects to ensure proper tracking and resolution.
Detailed
Detailed Summary
The Defect Report Template is a crucial tool used in software testing and quality assurance to document defects and bugs that deviate from expected system behavior as specified by requirements or acceptance criteria. It provides a structured approach for reporting issues, ensuring that all necessary details are captured for effective resolution.
Key Components of the Defect Report Template:
- Defect ID: A unique identifier assigned to track each defect.
- Summary: A brief title summarizing the defect.
- Description: A detailed account of the steps needed to reproduce the defect, essential for the development and testing teams to understand the issue.
- Severity: Indicates the impact of the defect on functionality, categorized as High, Medium, or Low.
- Priority: Represents the urgency of addressing the defect, typically ranked in terms like P1 (Critical) or P2 (Moderate).
- Environment: Specifies where the defect was encountered (e.g., Staging, Production, etc.).
- Screenshots: Visual evidence of the defect if applicable, aiding in better understanding.
- Status: The current state of the defect (e.g., Open, Assigned, Fixed, Retested, Closed).
- Reported By: The name of the individual who raised the defect.
This structured approach ensures clarity in communication between the QA team, developers, and business analysts, enabling an efficient workflow for addressing issues. Ultimately, a well-documented defect report can lead to a faster resolution, minimizing the impact on project timelines.
Audio Book
Dive deep into the subject with an immersive audiobook experience.
Example of a Defect Report
Unlock Audio Book
Signup and Enroll to the course for listening the Audio Book
| Field | Sample Entry |
|---|---|
| Summary | Error message not shown on invalid login |
| Severity | Medium |
| Priority | P2 |
| Steps to Reproduce | 1. Go to Login Page |
| 2. Enter wrong credentials | |
| 3. Click Login | |
| Expected Result | "Invalid username/password" message should appear |
| Actual Result | No message is displayed |
| Status | Open |
Detailed Explanation
An example defect report helps clarify how to fill out the fields based on a real-world scenario. Hereβs a breakdown of the sample provided:
- Summary: The issue is about an error message that's missing when a user enters incorrect login credentials, indicating that thereβs a communication failure in the application.
- Severity: The report indicates that this is a medium severity issue, meaning it does affect usability but is not critical to the functioning of the application.
- Priority: This defect is marked as P2, suggesting that it should be addressed relatively soon, but it is not as urgent as a P1 defect.
- Steps to Reproduce: A clear, numbered list that outlines the exact actions taken to observe the defect highlights how to recreate the problem, which assists the development team in understanding exactly what happened.
- Expected Result: This shows what should happen when the steps are followed correctly; here, an error message should notify the user of the invalid credentials.
- Actual Result: This is what's wrong; in this case, no message appeared, indicating a flaw in the user interface or logic.
- Status: The defect is currently open, meaning it has been reported but not yet resolved.
Examples & Analogies
If considering the defect report as a support ticket for tech issues, the provided example is akin to a user saying, "When I try to log in and enter the wrong password, I expect to see an error message that Iβve entered the wrong details, but I see nothing instead!" This description provides tech support with a clear outline of what to look for to fix, just like how a ticket would operate at a service center.
Definitions & Key Concepts
Learn essential terms and foundational ideas that form the basis of the topic.
Key Concepts
-
Defect ID: A unique identifier for tracking defects.
-
Summary: A brief title that describes the defect.
-
Description: Detailed steps to reproduce a defect.
-
Severity: Indicates the impact of the defect on functionality.
-
Priority: Reflects the urgency to fix the defect.
-
Environment: Specifies where the defect has occurred.
-
Screenshots: Visual evidence to support the defect report.
-
Status: The current state of the defect.
Examples & Real-Life Applications
See how the concepts apply in real-world scenarios to understand their practical implications.
Examples
-
A defect ID example could be 'DEF-12345', summarizing an error in the login process where invalid credentials do not produce an error message.
-
For the description, an example could include: '1. Go to the login page, 2. Enter invalid credentials, 3. Click 'Login', expected result 'Error message displayed'.
Memory Aids
Use mnemonics, acronyms, or visual cues to help remember key information more easily.
π΅ Rhymes Time
-
To track the defect with speedy delight, ensure 'ID' is your guiding light.
π Fascinating Stories
-
Imagine a baker who forgot to write down the recipe - without detailed steps, the cake might never be the same!
π§ Other Memory Gems
-
For severity and priority, remember: 'Severity Shows Urgency' to keep them distinct.
π― Super Acronyms
Remember 'DID' - Document, Identify, Define - to keep each defect report clear.
Flash Cards
Review key concepts with flashcards.
Glossary of Terms
Review the Definitions for terms.
-
Term: Defect ID
Definition:
A unique identifier assigned to track each defect in the system.
-
Term: Summary
Definition:
A brief title that encapsulates the defect being reported.
-
Term: Description
Definition:
Detailed steps required to reproduce the defect.
-
Term: Severity
Definition:
The impact level of the defect on the functionality of the application.
-
Term: Priority
Definition:
The urgency level indicating how quickly the defect needs to be fixed.
-
Term: Environment
Definition:
The context in which the defect was found, such as staging or production.
-
Term: Screenshots
Definition:
Visual documentation included in the defect report to illustrate the defect.
-
Term: Status
Definition:
The current state of the defect, such as Open, Assigned, or Closed.
-
Term: Reported By
Definition:
The name of the person who has reported the defect.