Practice Conflict and Grievance Handling - 6.6 | Employee Relations and Engagement Learning Objectives | Human Resource Basic
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Practice Questions

Test your understanding with targeted questions related to the topic.

Question 1

Easy

What is a grievance?

πŸ’‘ Hint: Think about a complaint that someone would formally present.

Question 2

Easy

Why is it important to acknowledge an employee's grievance?

πŸ’‘ Hint: Consider how acknowledging feelings affects relationships.

Practice 4 more questions and get performance evaluation

Interactive Quizzes

Engage in quick quizzes to reinforce what you've learned and check your comprehension.

Question 1

What is a grievance?

πŸ’‘ Hint: Consider how a formal complaint differs from informal feedback.

Question 2

True or False: Conflicts should be ignored as they are a natural part of work.

πŸ’‘ Hint: Think about the consequences of unresolved conflicts.

Solve 2 more questions and get performance evaluation

Challenge Problems

Push your limits with challenges.

Question 1

Draft a brief policy recommendation for your organization on handling workplace grievances. Include key elements to ensure fair processing.

πŸ’‘ Hint: Think about best practices seen in effective grievance handling.

Question 2

Consider a real-life scenario where a serious conflict arose due to inadequate grievance handling. What alternative measures could have been taken?

πŸ’‘ Hint: Reflect on the importance of timely responses to conflicts.

Challenge and get performance evaluation