Employee Relations and Engagement Learning Objectives
The chapter provides a comprehensive overview of employee relations and engagement, highlighting their significance in fostering a productive work environment. It details effective strategies for improving employee morale, managing conflicts, and ensuring healthy employer-employee relationships. Key insights include the distinction between employee relations focused on maintaining a positive workplace and employee engagement aimed at enhancing commitment and performance.
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Sections
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What we have learnt
- Employee relations maintain workplace harmony; engagement drives performance.
- Transparent communication and fair policies build trust.
- Engagement programs should be continuous, not one-time events.
- Conflict resolution and grievance handling must be timely and unbiased.
- A positive culture starts with leadership commitment and consistent HR support.
Key Concepts
- -- Employee Relations
- The relationship between employers and employees focusing on communication, conflict resolution, and workplace policies to create a positive work environment.
- -- Employee Engagement
- The emotional commitment of employees to their organization and its goals, which leads to enhanced productivity and retention.
- -- Conflict and Grievance Handling
- The processes employed to manage disagreements in the workplace and address formal complaints raised by employees.
- -- Transparent Communication
- Open and honest communication practices that foster trust and collaboration within an organization.
- -- Workplace Culture
- The shared values, beliefs, and behaviors that shape how work gets done in an organization, impacting employee engagement and relations.
Additional Learning Materials
Supplementary resources to enhance your learning experience.