Theories of Thinking and Problem Solving - 7.2 | 7. Thinking, Problem Solving, and Creativity | ICSE 11 Psychology
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Theories of Thinking and Problem Solving

7.2 - Theories of Thinking and Problem Solving

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Information Processing Model

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Teacher
Teacher Instructor

Today, let's talk about the Information Processing Model. This model describes thinking as a series of steps: encoding, storage, and retrieval. Can anyone tell me what they think encoding means?

Student 1
Student 1

Isn't encoding about gathering and organizing information?

Teacher
Teacher Instructor

Exactly! Encoding is all about taking in information and structuring it for understanding. Now, what comes after encoding?

Student 2
Student 2

Storage, right? That's when we hold the information.

Teacher
Teacher Instructor

Correct! Storage allows us to keep that information for later use. Finally, what do we do to access this information?

Student 3
Student 3

We retrieve it when we need it!

Teacher
Teacher Instructor

Exactly! So remember the acronym **E-S-R** for Encoding, Storage, and Retrieval. This model helps us understand how our mind works when processing information.

Algorithms vs. Heuristics

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Teacher
Teacher Instructor

Now let's move on to algorithms and heuristics. Who can tell me what an algorithm is?

Student 4
Student 4

An algorithm is a step-by-step procedure that always leads to a correct solution.

Teacher
Teacher Instructor

That's right! Algorithms are thorough but can be time-consuming. Can someone give an example of an algorithm?

Student 1
Student 1

Like using a formula to solve a math problem.

Teacher
Teacher Instructor

Great example! Now, what about heuristics? How do they differ?

Student 2
Student 2

Heuristics are shortcuts we use to make decisions faster, but they don’t always guarantee a correct answer.

Teacher
Teacher Instructor

Exactly! They’re useful, but can lead to errors. Remember: **A-H** for Algorithm is thorough, and **H** for Heuristic is a shortcut.

Types of Problem Solving

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Teacher
Teacher Instructor

Let's discuss types of problems. Can anyone tell me what a well-defined problem is?

Student 3
Student 3

It’s a problem with a clear goal and known steps!

Teacher
Teacher Instructor

Exactly! What’s an example of a well-defined problem?

Student 4
Student 4

Solving a math equation!

Teacher
Teacher Instructor

Exactly. Now, what about ill-defined problems? What do we know about them?

Student 1
Student 1

They don’t have clear solutions and can be ambiguous.

Teacher
Teacher Instructor

Correct! An example would be deciding on a career. Remember, **WD vs. ID**: Well-defined is clear, Ill-defined is vague.

Introduction & Overview

Read summaries of the section's main ideas at different levels of detail.

Quick Overview

This section explores various theories related to thinking and problem solving, focusing on the information processing model, algorithms and heuristics, and types of problem solving.

Standard

In this section, we delve into the information processing model, which describes thinking as a series of stages such as encoding, storage, and retrieval. We also differentiate between algorithms and heuristics in problem solving and categorize problems into well-defined and ill-defined types, highlighting their significance in real-world contexts.

Detailed

Theories of Thinking and Problem Solving

This section elaborates on the theoretical frameworks that explain how we think and approach problem-solving. At the core is the Information Processing Model, which suggests that thinking is a structured process involving several stages: encoding (gathering and organizing information), storage (holding that information), and retrieval (accessing it when necessary). Understanding this model allows us to appreciate the cognitive processes behind decision-making.

We also explore two critical strategies in problem-solving: algorithms and heuristics. Algorithms are systematic, step-by-step procedures that guarantee a solution, whereas heuristics are mental shortcuts that expedite problem solving but do not ensure accuracy.

The section further categorizes problems into well-defined problems, which have clear goals and solutions (e.g., math equations), and ill-defined problems, which lack clarity and can involve personal or ethical dilemmas (e.g., career choices). This differentiation is crucial as it impacts the strategies we use in our problem-solving efforts.

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Audio Book

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Information Processing Model

Chapter 1 of 4

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Chapter Content

The information processing model suggests that thinking is a process of receiving input, organizing it, and processing it to reach a conclusion or solution.

The process is divided into several stages:
1. Encoding: Gathering and organizing information.
2. Storage: Holding the information for future use.
3. Retrieval: Accessing and applying the stored information when needed.

Detailed Explanation

The Information Processing Model describes how we think as a series of steps much like a computer processes data. It starts with encoding, where we gather and organize new information. Next, we store this information, keeping it safe until we need it again. Finally, when we need to use this information, we retrieve it, pulling it from our memory to help us think or solve problems. This model emphasizes that thinking is active and systematic, involving multiple stages that help refine our understanding and conclusions.

Examples & Analogies

Imagine you are preparing for a trivia quiz. First, you gather information from books and websites (encoding). Then you memorize the facts you think will be important for the quiz (storage). Lastly, when the quiz starts, you remember and use that stored information to answer questions (retrieval). This whole process mirrors what the Information Processing Model describes.

Algorithms in Problem Solving

Chapter 2 of 4

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Chapter Content

An algorithm is a step-by-step procedure that guarantees a correct solution to a problem. It is thorough and exhaustive but can be time-consuming.

Example: Solving a math problem using a formula or method.

Detailed Explanation

An algorithm is a clearly defined set of steps to solve a problem. It's like following a recipe in cooking: if you follow it correctly, you'll get the intended dish. For example, in a math class, you might use an algorithm to solve equations by applying specific rules and formulas. However, because algorithms can involve many steps, they may take longer to use than other approaches.

Examples & Analogies

Think of building furniture with a manual. If you follow each step in order, you will successfully create the furniture piece. This method, like an algorithm, ensures you won't miss any important steps, although it may require more time than just trying to figure it out on your own.

Heuristics in Problem Solving

Chapter 3 of 4

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Chapter Content

A heuristic is a mental shortcut or rule of thumb used to make decisions or solve problems quickly, but it does not guarantee a correct solution.

Example: Using "trial and error" or "working backwards" to solve a problem.

Detailed Explanation

Heuristics are strategies that allow us to make quick judgments or decisions based on limited information. Unlike algorithms, which guarantee a correct solution, heuristics rely on our experience and intuition to find a solution faster, but they can sometimes lead us astray. For example, if you're trying to find your way in a new city, you might try getting to know it by recognizing landmarks instead of studying a map exhaustively.

Examples & Analogies

When looking for your lost keys, you might first check the last place you remember having them instead of searching every possible location. This is an example of using a heuristic, where you use past experiences to guide your search.

Types of Problem Solving

Chapter 4 of 4

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Chapter Content

  1. Well-Defined Problems:
  2. Problems with clear goals, defined steps, and known solutions (e.g., mathematical problems or puzzles).
  3. Example: Solving an equation in mathematics.
  4. Ill-Defined Problems:
  5. Problems that do not have clear solutions or defined steps, and often involve ambiguity or uncertainty (e.g., personal decisions or ethical dilemmas).
  6. Example: Deciding on a career path or resolving a moral conflict.

Detailed Explanation

Problem-solving can be classified into two main types: well-defined and ill-defined problems. Well-defined problems have clear parameters; you know what the goal is and the steps needed to reach that goal, like a math problem where you have a specific answer to find. On the other hand, ill-defined problems lack clear solutions or steps, requiring deeper thinking and more subjective evaluation, like choosing a career path where many factors are involved and uncertain.

Examples & Analogies

Imagine preparing for a multiple-choice exam; that's a well-defined problem, as you can study specific materials and practice questions. Conversely, deciding which college to attend represents an ill-defined problem; many factors to consider might include location, cost, academic programs, and your personal interests, with no straightforward answer.

Key Concepts

  • Information Processing Model: A framework that outlines how information is received, organized, and processed.

  • Algorithms: Detailed step-by-step methods that lead to correct answers.

  • Heuristics: Mental shortcuts that help in decision-making but may not ensure accuracy.

  • Well-Defined Problems: Problems with set solutions and clear processes.

  • Ill-Defined Problems: Problems that are ambiguous with no clear solution.

Examples & Applications

An example of an algorithm is using a specific formula to solve a quadratic equation.

An ill-defined problem example is determining how to transition careers from one field to another.

Memory Aids

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Rhymes

In thinking there's a way, E-S-R will save the day; encoding, store for future stay, retrieval helps us find the way.

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Stories

Imagine a detective on a case. First, they gather clues (encoding), then keep these clues in a notebook (storage), and when it’s time to solve the mystery, they refer back to the notes (retrieval). That's how we think!

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Memory Tools

Remember A-H - Algorithm, thorough and safe; Heuristic, fast but may misplace!

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Acronyms

Use **WD vs. ID** to remember Well-defined is clear, while Ill-defined brings fear.

Flash Cards

Glossary

Information Processing Model

A model that describes thinking as a process involving encoding, storage, and retrieval of information.

Algorithm

A step-by-step procedure that guarantees the correct solution to a problem.

Heuristic

A mental shortcut that allows for quick decision-making but does not guarantee a correct solution.

WellDefined Problem

A problem with clear goals and known solutions.

IllDefined Problem

A problem that lacks clear solutions or methods, often involving ambiguity.

Reference links

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