3.5 - Channels of Communication
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Practice Questions
Test your understanding with targeted questions
What is upward communication?
💡 Hint: Think about feedback mechanisms.
Give one example of downward communication.
💡 Hint: Focus on instructions or directives.
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Interactive Quizzes
Quick quizzes to reinforce your learning
Which type of communication flows from subordinates to superiors?
💡 Hint: Think about the direction of the flow of information.
True or False: Downward communication involves instructions from employees to management.
💡 Hint: Picture the hierarchy in an organization.
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Challenge Problems
Push your limits with advanced challenges
Imagine you are a manager receiving suggestions (upward communication) that conflict with the company policy. Explain how you would handle this situation while respecting both the feedback and the existing rules.
💡 Hint: Consider the balance between innovation and adherence to guidelines.
You notice that two departments are not communicating horizontally which causes project delays. Devise a strategy to improve their communication and collaboration.
💡 Hint: Think about how regular interaction can reduce misunderstandings.
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