Practice Opportunities (28.5.2) - Digital Transformation and Financial Technology (FinTech)
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Practice Questions

Test your understanding with targeted questions

Question 1 Easy

What does automation in banking mean?

💡 Hint: Think about how machines are used in place of humans.

Question 2 Easy

Name one benefit of improved customer engagement.

💡 Hint: Consider customer satisfaction.

4 more questions available

Interactive Quizzes

Quick quizzes to reinforce your learning

Question 1

What is the main benefit of automation for financial institutions?

Enhanced customer service
Cost reduction
Market expansion

💡 Hint: Think of how machines help in everyday tasks.

Question 2

True or False: Better customer engagement can only be achieved through physical branches.

True
False

💡 Hint: Consider digital banks.

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Challenge Problems

Push your limits with advanced challenges

Challenge 1 Hard

Analyze how a traditional bank can implement RPA to improve service efficiency while ensuring customer satisfaction.

💡 Hint: Think about how automation can complement human roles.

Challenge 2 Hard

Propose a plan for a financial institution to enter an untapped market, detailing the steps to enhance financial inclusion.

💡 Hint: What methods would you use to raise awareness in that market?

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