2.3. Neo-Classical Theory / Human Relations Approach (1920–1950)

Try these first

1. 1.

   What did the Hawthorne Experiments reveal about worker productivity?

   Hint

   Think about how observation impacts behavior.

2. 2.

   Name one component of Maslow’s Hierarchy of Needs.

   Hint

   Consider what basic needs humans have.

3. 3.

   What did the Hawthorne Experiments determine about productivity?

   • It decreases with observation
   • It remains the same
   • It increases when observed

   Hint

   Think about what happens when people feel monitored.

4. 4.

   Theory X assumes workers need close supervision.

   • True
   • False

   Hint

   Think about management styles.

5. 5.

   Consider a company facing low morale. Apply Maslow’s hierarchy of needs to recommend a strategy to improve employee motivation.

   Hint

   Think about how addressing fundamental needs can lead to higher satisfaction.

6. 6.

   Analyze a scenario where a team exhibits low productivity. Relate the findings from the Hawthorne Experiments to possible interventions for management.

   Hint

   Consider how social interactions can influence work output.