7.3.2 - Priority Examples

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Understanding Severity

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Teacher
Teacher

Today, we’re diving into the concept of severity in bug management. What does severity mean in this context?

Student 1
Student 1

I think it relates to how serious a bug is?

Teacher
Teacher

Exactly! Severity measures the technical impact of a bug on the application. For example, a critical bug might cause the app to crash. Can you think of any scenarios where this could happen?

Student 2
Student 2

Maybe if there’s an error in the code during login?

Teacher
Teacher

Great example! An app crashing on login is classified as a critical severity issue. Remember, severity ranges from critical to trivial. Let’s recap: Critical issues halt functions, while trivial ones are minor annoyances.

Understanding Priority

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Teacher
Teacher

Now, let’s switch gears to priority. How is priority different from severity?

Student 3
Student 3

Isn't priority about how quickly we should fix an issue based on business needs?

Teacher
Teacher

Exactly! Priority tells us how urgently a defect needs to be fixed. For instance, a high priority issue must be addressed before release. Can anyone give an example of low priority?

Student 4
Student 4

A typo on a webpage? It looks unprofessional but doesn’t break anything.

Teacher
Teacher

That’s perfect! The typo might be trivial in severity, but it’s a low priority issue. Remember, a bug can be high severity but low priority based on the context.

Applying Severity and Priority

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Teacher
Teacher

Let’s consider a few examples. If an app crashes when users submit a form without filling it out, how would you classify that in terms of severity and priority?

Student 1
Student 1

That sounds like a critical severity because it crashes the app!

Student 3
Student 3

And it might be high priority since users might hit that issue frequently.

Teacher
Teacher

Correct! Now, what if we had a layout issue that incorrectly aligns buttons but doesn't affect functionality?

Student 2
Student 2

That would probably be minor severity and low priority.

Teacher
Teacher

Right again! This exercise helps prioritize our focus on resolving defects efficiently.

Introduction & Overview

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Quick Overview

This section emphasizes the distinction between severity and priority in defect management, providing specific examples.

Standard

Understanding severity versus priority is crucial in defect management. Severity assesses the technical impact of a bug, while priority determines the business urgency for fixing it. This section provides examples of critical, major, minor, and trivial severity, alongside high, medium, and low priority classifications.

Detailed

Priority Examples

In defect management, understanding the difference between severity and priority is essential for effective bug tracking and resolution. Severity refers to how significantly a defect affects the operation of the software, varying from critical to trivial impacts. On the other hand, priority indicates how urgently a defect needs to be fixed from a business perspective, which can also vary.

Severity Classifications:
- Critical: Issues that cause the application to crash or lead to system failure (e.g., app crashes on login).
- Major: Significant problems that affect functionality but do not crash the application (e.g., wrong calculation in invoice total).
- Minor: Lesser issues that don’t severely affect the application (e.g., UI alignment issues).
- Trivial: Minor defects that are cosmetic and can be tolerated for a period (e.g., typo in footer text).

Priority Classifications:
- High: Critical issues that must be addressed before release (e.g., fix required before launch).
- Medium: Important but can wait for the next sprint (can be scheduled in the next sprint).
- Low: Cosmetic improvements or issues that can be deferred (fix can wait for a future release).

Understanding these classifications allows teams to triage and efficiently allocate resources for resolutions. Careful consideration of the severity and priority of defects ensures that the most impactful problems are addressed promptly.

Audio Book

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High Priority Example

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P Example
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H Fix required before release
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Detailed Explanation

The first example of priority is categorized as High Priority. This indicates that the fix for the defect is crucial and needs to be addressed immediately before the software is released. High priority defects could impact the functionality of the software or its ability to work correctly for end-users.

Examples & Analogies

Imagine you are running a restaurant, and the plumbing breaks. You cannot serve customers or keep the kitchen running efficiently until it is fixed. This situation is similar to a software issue that must be resolved before a product launch.

Medium Priority Example

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P Example
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M Can be scheduled in next
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Detailed Explanation

The second example of priority is Medium Priority. This means that while the defect is important, it does not require an immediate fix and can be addressed in the next development cycle or sprint. It is still significant but can wait without causing major disruptions.

Examples & Analogies

Think of this like a minor leak in your roof. It’s not an emergency and does not cause immediate problems, but if left unattended, it could lead to bigger issues down the line.

Low Priority Example

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P Example
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L Cosmetic issue, fix in future
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Detailed Explanation

The final example is of Low Priority. A low priority issue is typically a cosmetic or trivial concern that does not affect the core functionality of the software. These issues can be scheduled for future releases and are the least urgent among the defect categories.

Examples & Analogies

This is akin to having a small scratch on a car's body. It's noticeable, but it doesn’t affect the car's performance. Getting it fixed can wait until you're ready for a general maintenance check or when you have time.

Definitions & Key Concepts

Learn essential terms and foundational ideas that form the basis of the topic.

Key Concepts

  • Defect: A bug that deviates from expected behavior.

  • Severity: The technical impact a defect has on the system.

  • Priority: The urgency of fixing a defect based on business needs.

Examples & Real-Life Applications

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Examples

  • A critical severity example is when an app crashes during user login.

  • A minor severity example would be a UI misalignment that does not impede functionality.

Memory Aids

Use mnemonics, acronyms, or visual cues to help remember key information more easily.

🎵 Rhymes Time

  • Severity is how severe the bug, priority's the rush, Fix the tough bugs fast, and let the easy ones hush.

📖 Fascinating Stories

  • Imagine a doctor diagnosing patients: A critical case must be seen right away, while a minor cold can wait till the end of the day.

🧠 Other Memory Gems

  • SPAM - Severity, Priority, And Management: helps you remember the key roles in defect resolution.

🎯 Super Acronyms

VIP - Severity has its degree, so look at Priority like a timer in a race!

Flash Cards

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Glossary of Terms

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  • Term: Defect

    Definition:

    A deviation from the expected behavior of a software application.

  • Term: Severity

    Definition:

    Measures the technical impact of a defect on the system.

  • Term: Priority

    Definition:

    Indicates the urgency of fixing a defect from a business perspective.