7.2.1 - Typical Bug Status Flow
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Understanding the Bug Status Flow
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Today, we will explore the Typical Bug Status Flow. Can anyone tell me what happens when a bug is first identified?
I think it's logged as 'New'.
Exactly! Stage one is 'New', where the bug is first recorded. This is crucial for tracking. What do you think happens next?
It gets assigned to someone?
Right! It's moved to the 'Assigned' state, where it's given to a developer or team. Remember the acronym 'NA' for New and Assigned. Let's move on to Open.
What does 'Open' mean?
Great question! 'Open' means the bug is confirmed and under investigation. It's important for understanding if the bug can be reproduced.
What happens after it's open?
Next, it advances to 'In Progress'. This is when the developer starts working on a fix. Letβs summarize: 'New', 'Assigned', 'Open', and 'In Progress'.
Final Stages of Bug Status Flow
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Now that we've covered the early stages, letβs talk about what happens once the developer has fixed the bug. Whatβs the next state?
Is it 'Fixed'?
Correct! In the 'Fixed' state, developers have implemented a solution. Afterwards, what does QA do?
Retest it, right?
Absolutely! QA retests the bug to ensure the fix works in 'Retest'. What if everything is okay after retesting?
Then it goes to 'Verified'?
Exactly! Once verified, it can be 'Closed' if there are no further issues. Summarizing: 'Fixed', 'Retest', 'Verified', and 'Closed'.
Alternate Bug States
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Now, letβs discuss the alternate states of bugs. Who can tell me one of these states?
How about 'Rejected'?
Good one! 'Rejected' is when a bug is considered invalid or not reproducible. Any others?
What about 'Deferred'?
Exactly! 'Deferred' means the bug is valid but won't be resolved until a later date. Finally, if we find it's a duplicate?
Itβs just marked as a duplicate.
Correct! Remember these states because they help manage bug priorities effectively. To sum up, we have 'Rejected', 'Deferred', 'Duplicate', and 'Reopened' after a fix doesn't resolve the issue.
Introduction & Overview
Read summaries of the section's main ideas at different levels of detail.
Quick Overview
Standard
Understanding the Typical Bug Status Flow is crucial in defect management as it details the lifecycle of a bug, encompassing each stage from when it is logged as 'New' to its final status of 'Closed'. Furthermore, alternate states such as 'Rejected', 'Deferred', and 'Duplicate' provide additional insight into how defects are categorized.
Detailed
Typical Bug Status Flow
The Typical Bug Status Flow represents the various states a bug experiences throughout its lifecycle. Understanding this flow is critical for effective defect management and quality assurance. The stages are:
- New: The bug is initially logged.
- Assigned: It is designated to a developer or team responsible for the investigation.
- Open: The bug is confirmed and under investigation.
- In Progress: The developer is actively working on resolving the issue.
- Fixed: A fix has been implemented by the developer.
- Retest: Quality Assurance (QA) conducts retesting of the fix.
- Verified: It is confirmed that the fix works as expected.
- Closed: The bug is marked as fixed and is no longer active.
Additionally, alternate states include:
- Rejected: Identified as invalid or not reproducible.
- Deferred: The bug is valid but the resolution is postponed for a future release.
- Duplicate: The issue is found to have already been reported.
- Reopened: The bug persists even after repair attempts.
Using bug tracking tools like JIRA, Bugzilla, or Azure DevOps can facilitate effective management of these defect states.
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Overview of Bug Status Flow
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Chapter Content
The Defect Lifecycle describes the states a bug goes through from discovery to closure.
Detailed Explanation
The Defect Lifecycle is a structured process that a bug follows from the time it is identified until it is resolved and closed. Understanding this flow is essential for managing defects effectively. Each state represents a specific phase in the bug's life, highlighting the actions being taken and the status of the bug at that moment.
Examples & Analogies
Think of the bug status flow like a patient in a hospital. Just like a patient goes through various stages from admission to discharge (i.e., admission, diagnosis, treatment, recovery, and discharge), a bug goes through similar stages from being logged as a defect to being resolved and closed.
Stages of Bug Status Flow
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Chapter Content
- New β Bug is logged
- Assigned β Assigned to a developer or team
- Open β Confirmed and under investigation
- In Progress β Developer is working on it
- Fixed β Developer has implemented a fix
- Retest β QA re-tests the fix
- Verified β Fix works as expected
- Closed β Bug is fixed and no longer active
Detailed Explanation
This chunk details the specific stages that a bug goes through in its lifecycle. Each stage plays a crucial role:
1. New: The bug is entered into the tracking system.
2. Assigned: A developer or team is designated to address the bug.
3. Open: The status is confirmed and the investigation begins.
4. In Progress: The developer actively works on fixing the bug.
5. Fixed: A potential solution has been implemented.
6. Retest: Quality Assurance (QA) teams test the fix to ensure it resolves the issue.
7. Verified: QA confirms that the fix works as intended.
8. Closed: The bug is officially marked resolved and no longer active.
Examples & Analogies
Consider a car repair shop. When a car arrives with a problem, itβs logged in the system (New), then assigned to a mechanic (Assigned), who confirms the issue (Open) and begins work (In Progress). After fixing the car (Fixed), the mechanic may ask a tester to drive it (Retest), confirming it runs well (Verified), before finally completing the service (Closed).
Alternate States in Bug Status Flow
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β Rejected β Bug is invalid or not reproducible
β Deferred β Bug is valid but postponed for future release
β Duplicate β Bug already exists
β Reopened β Bug still persists after fix attempt
Detailed Explanation
In addition to the typical states, there are also alternate statuses that bugs can encounter:
1. Rejected: Indicates that the reported issue was found to be invalid or could not be reproduced.
2. Deferred: Acknowledges that the bug is real but the fix will be postponed to a future release due to various reasons such as prioritization.
3. Duplicate: Indicates that a report for the same issue already exists.
4. Reopened: Occurs when a bug thought to be fixed still presents problems; thus, it comes back for further investigation.
Examples & Analogies
Think of this as customer service at a retail store. If a product complaint is made and found to be untrue, it may be rejected. If a valid complaint needs addressing but can wait, it's deferred. If a customer comes with the same complaint as another, itβs noted as a duplicate. Finally, if a customer reports a problem again after being told it was fixed, it gets reopened for further examination.
Using Bug-Tracking Tools
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Chapter Content
Use bug-tracking tools like JIRA, Bugzilla, or Azure DevOps to manage defect states.
Detailed Explanation
Bug-tracking tools play a vital role in the defect lifecycle. These tools help teams efficiently manage bugs by tracking their status, assigning them to the right team members, documenting progress, and facilitating communication between developers and testers. Tools like JIRA, Bugzilla, and Azure DevOps streamline the process and ensure that no bugs are overlooked.
Examples & Analogies
Think of a bug-tracking tool as a digital project manager. Just as a project manager keeps track of tasks, deadlines, and team members in a project, a bug-tracking tool keeps tabs on bugs, their statuses, and who is responsible for fixing them.
Key Concepts
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Defect Lifecycle: The sequence of stages a bug transitions through from detection to closure.
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Bug Status Flow: The process detailing how a bug is tracked and managed through its lifecycle.
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New, Assigned, Open, In Progress, Fixed, Retest, Verified, Closed: The sequential states of a bugβs lifecycle.
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Alternate States: Additional categories such as Rejected, Deferred, Duplicate, and Reopened that provide more information about the bug.
Examples & Applications
A bug reported as 'New' when it is first logged into the tracking system.
A bug that has been fixed and then moved from 'Fixed' to 'Verified' after QA testing confirms the fix works.
Memory Aids
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Rhymes
When a bug is found, it's 'New' on the ground, 'Assigned' for a find, 'Open', and itβs confined, 'In Progress', hard to grind, 'Fixed' when it's aligned, 'Retest' must be designed, 'Verified' comes to mind, and 'Closed' - itβs defined.
Stories
Imagine a detective in a crime story. The case starts as 'New' when reported. The detective gets 'Assigned' to dig deeper. The case then is 'Open' as evidence is reviewed, 'In Progress' when leads are followed, and finally, it is 'Fixed' once a suspect is clear. The case gets 'Retested' by re-examining the suspect's actions, 'Verified' through witness confirmation, and ultimately 'Closed' when the crime is solved.
Memory Tools
Use the acronym 'NOIFRVC' to remember the order: New, Open, In Progress, Fixed, Retest, Verified, Closed.
Acronyms
Use 'DRED' for alternate states
Deferred
Rejected
Reopened
Duplicate.
Flash Cards
Glossary
- Bug
A deviation from the expected behavior of a software application.
- Defect Lifecycle
The series of stages a defect undergoes from discovery to closure.
- New
The initial state of a bug when it is logged.
- Closed
The final state when a bug has been fixed and is no longer active.
- Reopened
A state indicating that a bug that was previously believed to be fixed is still present.
- Verified
A state confirming that the fix for a bug works as intended.
- Deferred
A state for valid bugs that are postponed for future resolution.
- Rejected
A state indicating a bug is invalid or cannot be reproduced.
- Duplicate
A state indicating that the bug reported already exists in the tracking system.
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