What is a Defect?
A defect (or bug) is defined as any deviation from the expected behavior of a software application. It occurs when the system behaves differently than what is defined in the requirements or design documents. Understanding defects and their management is critical for ensuring product quality, facilitating faster resolutions, and maintaining customer satisfaction.
Key Points:
- Defect Lifecycle: Bugs transition through various states from discovery to closure, including New, Open, In Progress, Fixed, Retest, Verified, and Closed.
- Severity vs. Priority: Severity indicates the defect's technical impact, categorized as Critical, Major, Minor, or Trivial. Priority reflects the urgency of fixing the defect, classified as High, Medium, or Low.
- Useful Tools: Tools like JIRA, Bugzilla, or Azure DevOps can help manage defects effectively.
- Effective Bug Reporting: Clear communication of defects through well-structured bug reports aids in rapid troubleshooting and resolution, ensuring that developers can reproduce and fix issues efficiently.