Public Telephones / Intercoms - 13.5.2 | 13. Wheelchair-Friendly Toilets & Public Facilities | Disability, Accessibility and Universal Design
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Public Telephones / Intercoms

13.5.2 - Public Telephones / Intercoms

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Interactive Audio Lesson

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Accessibility Requirements for Public Telephones

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Teacher
Teacher Instructor

Today, we are focusing on the design criteria for public telephones. Can anyone tell me the recommended mounting height for these telephones?

Student 1
Student 1

I think it should be around 1200 mm?

Teacher
Teacher Instructor

Close! The range is actually between 900 mm and 1200 mm. This height is inclusive for users in wheelchairs. Remember the acronym P.A.C.E - **P**ublic telephones **A**ccessible with **C**onvenient **E**levation.

Student 2
Student 2

What about the flooring? Does it matter how stable it is?

Teacher
Teacher Instructor

Absolutely! A firm and stable path is vital for ensuring that individuals with disabilities can safely access the telephone. Always think about safety and ease of access.

Student 3
Student 3

So, the main points are height and stability?

Teacher
Teacher Instructor

Exactly! And understanding these guidelines ensures our public spaces are inclusive.

Importance of Accessibility in Public Facilities

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Teacher
Teacher Instructor

Why do you think accessible public telephones matter in our communities?

Student 4
Student 4

They allow everyone to communicate, especially those who can't use a smartphone easily.

Teacher
Teacher Instructor

Correct! It fosters independence and equal access. Ensuring everyone can make calls is an important aspect of public services.

Student 1
Student 1

And it also helps in emergencies, right?

Teacher
Teacher Instructor

Exactly! In emergencies, being able to use a phone quickly can be lifesaving. Remember, accessibility is not just about convenience; it's about safety.

Student 2
Student 2

Can all public telephones be modified to meet these standards?

Teacher
Teacher Instructor

That's the goal! Retrofitting existing facilities is feasible and essential for inclusivity.

Introduction & Overview

Read summaries of the section's main ideas at different levels of detail.

Quick Overview

This section addresses the accessibility requirements for public telephones and intercoms, emphasizing their placement and usability for persons with disabilities.

Standard

The section outlines key design guidelines for public telephones and intercoms, including recommended mounting heights and necessary access features to ensure they are usable by individuals with disabilities. The importance of a firm, stable path leading to these facilities is also highlighted.

Detailed

Public Telephones / Intercoms

In designing inclusive environments, public telephones and intercoms must be accessible to all users, including persons with disabilities (PwDs). This section specifies key requirements to ensure these facilities are usable:

  • Mounting Height: Telephones and intercoms should be mounted at a convenient height between 900 mm and 1200 mm. This height range accommodates wheelchairs and other mobility aids effectively.
  • Pathway Accessibility: A firm and stable pathway must lead to the facilities to ensure that individuals using wheelchairs or other mobility devices can reach them without barriers.

Incorporating these elements into the design of public telephones and intercoms not only enhances accessibility but also reinforces the purpose of creating an inclusive built environment.

Audio Book

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Height of Public Telephones and Intercoms

Chapter 1 of 2

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Chapter Content

• Mounted at a height of 900–1200 mm.

Detailed Explanation

Public telephones and intercoms should be installed between 900 mm and 1200 mm from the ground. This height is considered optimal for accessibility, allowing individuals of various heights, including those who use wheelchairs, to reach and operate the devices comfortably.

Examples & Analogies

Imagine you are at a train station looking for a public telephone. If the phone were mounted too high, you might struggle to use it, especially if you're in a wheelchair. By mounting it at the right height, it becomes usable for everyone, just like adjusting the height of a kitchen counter makes it usable for both tall and short cooks.

Accessibility Path to the Facility

Chapter 2 of 2

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Chapter Content

• Accessible path to the facility with firm, stable flooring.

Detailed Explanation

An accessible path leading to public telephones and intercoms is crucial. The path must have firm and stable flooring, which ensures that all users, especially those in wheelchairs, can navigate safely and comfortably without the risk of tipping over or facing obstacles.

Examples & Analogies

Think of a sidewalk that is cracked and uneven; walking or rolling over it can be difficult and risky. In contrast, a smooth, even pathway makes it easier for everyone to get where they need to go, similar to how well-maintained roads allow for safer driving conditions.

Key Concepts

  • Public Telephones: Must be mounted at a height between 900 mm and 1200 mm for accessibility.

  • Stable Path: An accessible route with firm flooring is crucial for reaching telephones.

Examples & Applications

Public telephone booths with adjustable height features.

Accessibility ramps leading to public telephones.

Memory Aids

Interactive tools to help you remember key concepts

🎵

Rhymes

Telephones high, easy to spy, nine to twelve and you can try.

📖

Stories

Imagine a small town with a public telephone that everyone can use because it stands at the right height, like a friendly giant.

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Memory Tools

H.E.A.R - Height Elevation Accessibility Requirements.

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Acronyms

P.A.C.E - Public telephones Accessible with Convenient Elevation.

Flash Cards

Glossary

Accessible Path

A pathway that provides safe and easy passage for individuals using mobility aids.

Mounting Height

The height at which equipment is installed, ensuring it is usable by all individuals.

Reference links

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