13.5.3. Ticket Counters / Information Desks

Try these first

1. 1.

   What is the minimum height requirement for accessible ticket counters?

   Hint

   Think about how low a counter needs to be for someone in a wheelchair.

2. 2.

   How much space should be in front of the ticket counter for wheelchair users?

   Hint

   Consider movement and approaching the counter directly.

3. 3.

   What is the minimum required height for accessible ticket counters?

   • 600 mm
   • 750-850 mm
   • 900 mm

   Hint

   Look for the range specified for accessibility.

4. 4.

   True or False: The area in front of accessible counters is required to be 1500 x 1500 mm.

   • True
   • False

   Hint

   Think about movement space required for wheelchair users.

5. 5.

   Design a proposal for an existing information desk that does not meet accessibility standards. Include specific dimensions and layout adjustments.

   Hint

   Refer to the standard measurements discussed.

6. 6.

   Evaluate a public transport ticket counter that currently has a fixed height of 900 mm. Discuss the implications for wheelchair users and suggest a plan for adjustment.

   Hint

   Imagine what it would be like for a person in a wheelchair to interact with that counter.