4.3.2 - Ongoing Feedback & Check-ins
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Importance of Ongoing Feedback
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Today, we're going to talk about ongoing feedback and its role in performance management. Ongoing feedback helps employees improve continuously. Can anyone think of why that might be important?
It helps people to know what they need to improve instead of waiting for a long time.
Exactly! It allows for immediate adjustments. This constant communication not only aids in employee development but also keeps performance aligned with the organization's goals. Can anyone recall a time when immediate feedback helped you?
In my group project, my teammate pointed out issues with our presentation early on. We changed it quickly and did much better.
Great example! Remember, feedback that is timely and specific can make a world of difference.
Frequency of Check-ins
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Now, let's discuss how often these check-ins should happen. What do you think is the best frequency for ongoing feedback?
Maybe weekly? That way, you can address issues before they grow bigger.
That's a good point. Weekly or monthly check-ins are often recommended. They allow for adjustments in real-time and keep employees engaged. How could those meetings look like?
They could start with the employee sharing what they've been working on and then the manager could give feedback.
Absolutely! It creates a collaborative environment where both sides can express their thoughts.
Corrective Feedback and Support
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Let's move on to corrective feedback. Why do we need it during these check-ins?
So that employees can learn from their mistakes before itβs too late.
Exactly! Corrective feedback helps in making necessary adjustments promptly. Can anyone suggest how to give constructive feedback effectively?
It should be specific and not just criticalβlike suggest what they can do better.
Correct again! Specific and constructive feedback encourages learning rather than discouraging employees. Summarizing, ongoing feedback is key to improving performance.
Introduction & Overview
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Quick Overview
Standard
This section discusses the importance of ongoing feedback and regular check-ins in performance management. It emphasizes how frequent reviews and corrective feedback support employee growth, ensuring that employees remain aligned with organizational goals while fostering a culture of open communication.
Detailed
Ongoing Feedback & Check-ins
The focus of this section is on the significance of continuous feedback and regular check-ins in the performance management cycle. Rather than relying solely on annual reviews, a consistent dialogue between managers and employees is encouraged. These ongoing interactions serve multiple purposes: they facilitate weekly or monthly progress reviews, enable timely corrective feedback, and offer necessary support for employee development. This iterative approach fosters a more engaged workforce and allows for timely adjustments that align individual performance with organizational objectives, ultimately enhancing employee satisfaction and productivity. Regular check-ins cultivate a culture of open communication, instilling a sense of ongoing development and growth rather than a static evaluation at the end of the year.
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Regular Progress Reviews
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Chapter Content
β Weekly or monthly progress reviews
Detailed Explanation
This point emphasizes the importance of having regular meetings to check on progress. Instead of waiting for an annual review, managers should meet with their employees weekly or monthly to discuss how they are doing towards their goals. This helps to keep everyone on track and allows for adjustments to be made when necessary.
Examples & Analogies
Imagine you are training for a marathon. Instead of only checking your progress once a year, you have weekly training sessions with a coach. Each week, you discuss what you did well, what challenges you faced, and how you can improve your training. This ongoing support and feedback help you stay focused and make necessary adjustments along the way.
Corrective Feedback and Support
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Chapter Content
β Corrective feedback and support
Detailed Explanation
Corrective feedback refers to the guidance provided when an employee is not meeting expectations or is facing challenges. This kind of feedback is crucial as it helps employees understand the areas where they need improvement. By providing support, such as training or resources, managers can help employees overcome obstacles and succeed in their roles.
Examples & Analogies
Think of a teacher helping a student who is struggling with a math problem. Instead of just pointing out the mistakes, the teacher takes time to explain the concept more clearly and provides extra worksheets for practice. This approach not only helps the student improve but also boosts their confidence.
Key Concepts
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Continuous Feedback: An ongoing dialogue that enhances employee performance.
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Regular Check-ins: Scheduled meetings to discuss performance and development.
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Corrective Feedback: Feedback aimed at making necessary adjustments to improve performance.
Examples & Applications
A manager conducts monthly one-on-one meetings to discuss an employee's progress toward goals.
A team leader provides real-time feedback after presentations to ensure clarity and effectiveness.
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Rhymes
Check in with ease, to keep responses and goals on the keys.
Stories
Imagine a gardener giving regular water and sunlight to plants; this nurturing approach helps them grow. Just like plants, employees flourish with ongoing feedback.
Memory Tools
FCR for ongoing feedback β Frequent Check-ins for Revisions.
Acronyms
FEED
Feedback
Engagement
Evaluation
Development.
Flash Cards
Glossary
- Ongoing Feedback
A continuous process of giving performance insights that promotes employee development.
- Checkins
Regular, informal conversations focused on discussing progress, performance, and future objectives.
- Corrective Feedback
Feedback that aims to adjust behavior or performance towards desired outcomes.
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