Chapter 11: User Experience (UX) & Human-Centered Design
The chapter explores the importance of User Experience (UX) and Human-Centered Design by emphasizing the need to prioritize user satisfaction through usability, accessibility, and desirability. By understanding the entire user's journey and employing mapping tools and iterative testing, designers can create products that resonate with diverse user needs and contexts, leading to meaningful interactions. This human-centered approach transcends traditional design, ensuring products are not just functional, but also enriching experiences that enhance users' lives.
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Sections
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What we have learnt
- User Experience (UX) encompasses all user interactions with a product, focusing on their overall satisfaction.
- Usability, accessibility, and desirability are essential principles that guide effective UX design.
- Inclusivity and consideration of diverse user contexts are critical for creating universally effective products.
Key Concepts
- -- User Experience (UX)
- The entirety of a person's feelings, perceptions, and responses when interacting with a product, system, or service.
- -- Usability
- The degree to which a product is easy to learn and use, allowing users to achieve their goals efficiently.
- -- Accessibility
- Designing products so they can be used by people of all abilities and disabilities, promoting inclusivity.
- -- Desirability
- The emotional and aesthetic connection users have with a product, influencing their engagement and satisfaction.
- -- User Flow Map
- A visual representation of the specific path a user takes to complete a task within a product, highlighting decision points.
- -- Journey Mapping
- A broader visualization of a user's entire experience with a product over time, capturing various touchpoints.
- -- Information Architecture (IA)
- The organizational structure and labeling of content within a product to enhance navigability and usability.
Additional Learning Materials
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