12.3.2. Data Collection and Diagnosis

Try these first

1. 1.

   What is data collection?

   Hint

   This is the first step of gathering information in the decision-making process.

2. 2.

   Why is diagnosing issues important?

   Hint

   You need to find out the 'why' of a problem.

3. 3.

   What is the primary purpose of data collection in decision-making?

   • To improve internal communication
   • To gather relevant information for diagnosis
   • To implement solutions immediately

   Hint

   Think about what you'll do before making decisions.

4. 4.

   True or False: Diagnosis involves guessing the root cause of a problem.

   • True
   • False

   Hint

   Consider if proper analysis is part of this process.

5. 5.

   Describe a situation where a company failed to diagnose a problem correctly due to poor data collection. What were the consequences?

   Hint

   Reflect on real-world cases like well-known retail failures.

6. 6.

   What steps would you recommend for an organization to improve its data collection processes? Be specific.

   Hint

   Think about tools, procedures, or strategies that can enhance data collection.