Programmed Decisions - 12.2.1.1 | 12. Decision-Making in Organizations | Management 1 (Organizational Behaviour/Finance & Accounting)
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12.2.1.1 - Programmed Decisions

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Interactive Audio Lesson

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Introduction to Programmed Decisions

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0:00
Teacher
Teacher

Welcome everyone! Today, we are diving into programmed decisions. Can anyone tell me what a programmed decision is?

Student 1
Student 1

Is it a decision that is made on a regular basis?

Teacher
Teacher

Exactly! Programmed decisions are routine choices made in response to specific situations. They follow established rules and procedures. Let's remember this with the acronym RER: Routine, Established, Repetitive.

Student 2
Student 2

Could you give us an example?

Teacher
Teacher

Sure! For instance, a company might have a programmed decision for reordering inventory. Whenever stock levels fall below a certain limit, the system automatically reorders, ensuring we never run out of necessary items. What do you think are the advantages of making such decisions?

Student 3
Student 3

It saves time and keeps things running smoothly!

Teacher
Teacher

Absolutely! Programmed decisions enhance efficiency and reliability in operations. Let's wrap this session up; we learned that these decisions are routine, governed by established criteria, and help maintain organizational efficiency.

Characteristics of Programmed Decisions

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0:00
Teacher
Teacher

In our last session, we learned the basics of programmed decisions. Now, let’s take a closer look at their characteristics. What makes a decision programmed?

Student 4
Student 4

I think they are routine and repetitive.

Teacher
Teacher

Correct, Student_4! They are indeed routine. Another major characteristic is that they are governed by established rules and procedures. This means that they save time and resources. Can anyone think of a situation in which this might be beneficial?

Student 1
Student 1

Maybe in customer service operations? If a common issue arises, it can be resolved quickly without needing to escalate it.

Teacher
Teacher

That's a great example! Programmed decisions help staff to handle typical scenarios efficiently without making each decision from scratch. Plus, they involve low impact, as they often address minor issues. So, remember the three key traits: Routine, Established, and Low Impact, which form the framework for understanding programmed decisions.

Examples of Programmed Decisions

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0:00
Teacher
Teacher

Let’s take what we’ve learned about programmed decisions and apply it to real-world situations. What are some examples of programmed decisions you can think of in organizations?

Student 2
Student 2

Reordering supplies or inventory automatically when they reach a specific threshold.

Teacher
Teacher

Exactly! That's a common example. Another would be scheduling employee shifts where the same shifts recur periodically. What about programmed decisions in finance?

Student 3
Student 3

Like setting budgetary limits for departments based on previous expenditures?

Teacher
Teacher

Very good! These decisions ensure smooth operations and consistency in financial tracking. Why do you think programmed decisions are essential for organizations?

Student 4
Student 4

They help reduce decision-making time and allow managers to focus on more complex decisions!

Teacher
Teacher

Exactly! Great insights today. Remember, the efficiency gained from programmed decisions can significantly boost an organization's performance.

Introduction & Overview

Read a summary of the section's main ideas. Choose from Basic, Medium, or Detailed.

Quick Overview

Programmed decisions are routine choices made within established guidelines or procedures to address frequently occurring situations.

Standard

Programmed decisions rely on established policies and procedures to address routine issues in organizations. They involve repetitive, low-risk outcomes and help ensure efficiency in decision-making by utilizing predefined criteria.

Detailed

Programmed Decisions

Programmed decisions refer to the choices made in response to situations that occur frequently and allow for a standardized response. These decisions are typically governed by established rules and procedures, making them predictable and efficient. For example, an organization may have a programmed decision for reordering inventory when stock levels drop below a certain threshold. This process is crucial for day-to-day operations and ensures that resources are managed effectively.

Characteristics of Programmed Decisions

  1. Routine and Repetitive: Programmed decisions occur regularly and address common problems, allowing for quick resolution.
  2. Governed by Established Rules and Procedures: Decisions are made according to predetermined criteria, reducing the time spent evaluating various options.
  3. Low Impact: These decisions generally have minimal risk and consequences compared to non-programmed decisions, which may involve significant uncertainty and require more complex analysis.

Importance

In a fast-paced organizational environment, programmed decisions enhance operational efficiency and facilitate consistent performance across various functions. They are an essential part of decision-making in organizations, ensuring that managers can focus on more complex, strategic decisions while routine matters are handled systematically.

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Audio Book

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Definition of Programmed Decisions

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• Programmed Decisions:
– Routine and repetitive.
– Governed by established rules and procedures.
– Example: Reordering inventory when stock levels drop.

Detailed Explanation

Programmed decisions are those that are made following established guidelines. Because these decisions are predictable and occur frequently, they can often be automated. This means that when a specific situation occurs, a standard procedure is followed to resolve it. For instance, if the inventory level of a specific product falls below a certain point, the system triggers an order for more stock based on predefined rules.

Examples & Analogies

Consider a simple example: If you have a home automation system for your thermostat that was programmed to adjust the temperature to a comfortable level each morning at 7 am, that’s similar to a programmed decision. You set the rules, and the system executes them without needing you to think about it again.

Characteristics of Programmed Decisions

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• Routine and repetitive.
• Governed by established rules and procedures.
• Example: Reordering inventory when stock levels drop.

Detailed Explanation

These decisions are characterized by their predictability and consistency. Since they deal with situations that arise frequently, there are established rules that guide how to respond. For example, businesses often establish minimum stock levels to ensure they do not run out of vital products. This systematic approach removes ambiguity, making it simpler for managers to handle these situations.

Examples & Analogies

Think of a vending machine as an analogy: it is designed to deliver a specific snack whenever a customer makes a selection. The machine operates based on predictable rules and has a routine that dictates how it functions, like restocking at specific intervals to ensure the popular items are always available.

Examples of Programmed Decisions

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• Example: Reordering inventory when stock levels drop.

Detailed Explanation

An example of a programmed decision is the automatic reordering of inventory. This approach ensures that a business maintains adequate stock levels without having to continually monitor them manually. When a product's inventory hits a predetermined threshold, the system automatically places an order to restock. This helps prevent stockouts and improves efficiency in inventory management.

Examples & Analogies

Consider a restaurant that has a standard procedure for ordering food supplies. If they have set a rule that when their stock of chicken dips below 20 pounds, they automatically order 50 pounds more. This programmed decision prevents shortages and maintains their operations smoothly, just like a well-oiled machine.

Definitions & Key Concepts

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Key Concepts

  • Routine: A repeated task that is predictable in nature, forming the base for programmed decisions.

  • Established Rules: Guidelines that inform consistent decision-making in routine situations.

  • Low Impact: Programmed decisions address minor issues that generally do not pose significant risks.

Examples & Real-Life Applications

See how the concepts apply in real-world scenarios to understand their practical implications.

Examples

  • Reordering inventory automatically when it reaches a set level.

  • Scheduling weekly shifts for employees based on regular patterns.

Memory Aids

Use mnemonics, acronyms, or visual cues to help remember key information more easily.

🎵 Rhymes Time

  • Routine decisions, rules define, keeps the workflow purely fine!

📖 Fascinating Stories

  • Imagine a busy restaurant, where every Saturday they take inventory. The manager has a rule: when stock is low, order more before the weekend rush. This prevents last-minute chaos and keeps customers happy!

🧠 Other Memory Gems

  • Remember RER for programmed decisions: Routine, Established, Repetitive.

🎯 Super Acronyms

PERS

  • Programmed
  • Established
  • Routine
  • Structured decisions.

Flash Cards

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Glossary of Terms

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  • Term: Programmed Decision

    Definition:

    A decision that is made in response to a recurring situation, following established rules and procedures.

  • Term: Routine

    Definition:

    A predictable and repeated action that is performed by individuals or organizations.

  • Term: Established Rules

    Definition:

    Pre-defined criteria or guidelines that inform decision-making processes.