12.2.1.2. Non-Programmed Decisions

Try these first

1. 1.

   What is a non-programmed decision?

   Hint

   Consider how it differs from programmed decisions.

2. 2.

   Give an example of a non-programmed decision.

   Hint

   Think of a situation that doesn't follow routine.

3. 3.

   What are non-programmed decisions?

   • Routine decisions based on rules
   • Unique decisions requiring custom solutions
   • Decisions made without any analysis

   Hint

   Think about how they differ from decisions made following established rules.

4. 4.

   Non-programmed decisions are typically more risky than programmed ones.

   • True
   • False

   Hint

   Consider why risk is a factor in decision-making.

5. 5.

   Consider a company facing declining sales in a new market. Outline the non-programmed decision-making process they should use to address this issue.

   Hint

   Think through each step carefully and identify potential risks.

6. 6.

   As a manager, you need to decide on a new initiative but are facing resistance from your team. Create a strategy to overcome this resistance while making a non-programmed decision.

   Hint

   Focus on engaging your team's emotional intelligence and collective insights.